Wilkes-Barre Inn & Suites

Convenient location

Breakfast has been stopped due to repairs in general area

I didn't like nothing!

I didn't stay a night. When we arrived there the guy behind the check- in counter was very rude! He put the key card on the counter with force and he didn't tell us where the room was. When we went to the room, it was FILTHY!! A dead lantern fly was on the floor smashed in the carpet and the tub was filthy with strings of pubic hair in it! We went back to the front office to ask for a refund..the guy said "No" but offer another room. The second room reeked of marijuana! The hotel SUCKED and this was my birthday weekend. My birthday weekend was ruined!!!!! I didn't stay, my husband drove me back to our home which was 3 hours away. My husband drove me down there and basically turned around shortly after arriving at that "SO CALLED" hotel/motel!

Either the water was super hot or super cold, no in between. I called front desk and apparently after you go in a room theres no chaning rooms "their policy". Towels are white originally, towels i got are white with black and brown streaks. Toilet cap was broken, felt like i was doing the "chacha" dance and it doesnt even flush as it should. Good luck if you come here.

Do not recommend. Staff was very hard to understand. Room was loud sounded like they were drag racing on the bed. Bed was uncomfortable, pillows rock hard. Breakfast included with room only available until 8am. Strong smell of marijuana in room. Hair all over the floor, bed spread was holey and worn. Cheap sticky tile flooring, cracks when you walk, gaps filled with dirts

Satisfied

Needs improve but overall it’s a nice hotel. And very convenient

Not quiet. Walls thins, heard people all night long, tv, talking/ fighting, dropping things. Room floors dirty, our feet were black.Needed new linen on the pull out couch… dirt, crumbs, sand. High level of suspicion that they are housing homeless people/families, but feel that needs to be disclosed

very good

It was terrible. Feces on the toilet roll dispenser. And this was in the 2nd room they gave me because the 1st was even worse. And neither the hotel nor Hotels.com would reimburse me. I did not stay at the hotel, but immediately checked out & left.

The room had something that looked like bird food at the foot of the bed on the floor. The shower water pressure was non existing. It took forever just to grt the shampoo out of my hair