Clarion Inn & Suites Florence - Darlington

No hot water no remote control and then when I checked out, they tried to charge me for a full week and then had to credit my account. 3 days later Will never stay there again.

Not the best place I've ever stayed. We requested a plunger 3 separate times and never got one. Did not have access to a toilet for 24 hours. My partner got pink eye from the filthy sheets. Wish I had taken more photos, but I just wanted to leave.

Needs to be updated. My bathroom door would not close, microwave was nasty and roaches was in microwave. Lock on main door had been busted open,and that evening roaches came out and was crawling everywhere. How can this be a Clairion Hotel!!!!! The pool wasn't open and hasn't been for a while. The room wasn't as clean as it could have been. Bar and restaurant wasn't operational. Boxes everywhere as if renovating. No breakfast, just cookies and juice. The things that was advertised on Expedia was not at the hotel. I wish I could be fully refunded. My first and last stay there.

Staff were friendly and courteous. Room was large with nice appliances. Staircase was literally falling apart. Pool was greenish/brown, laundry facility out of order- empty boxes all over the main lobby. No phone in the room, tv didn’t work, hot water didn’t exist- “clean bed” had hairs on the sheets, didn’t even try to clean the chair in front of the TV- full of dust and peanut shells, only one small trash can in the bathroom, only one security camera per hallway (no idea if they even work) and surprise- a $100 security deposit required. If I hadn’t been exhausted for being on the road for 9 hours I’d have asked for a refund and gone somewhere else.

I booked this hotel because it said it had a pool and a breakfast bufett, which they didnt have either when I arrived because yhey were doing renovations. They should put a notice on thier online website so people can see that before they pay for thier reservations. The room was very unmaintience. It had a cracked mirror, the front of the microwave was broke, the tub had paint stains in it and the molding around it had big indented scratch marks, the latch to the entrance door was broke off. Just a poor looking room and no extras with this stay like swimming or work out room as advertized.

Cockroach problem