Suburban Studios Chester

First room was not even cleaned yet - dirty towels in bathroom, bathroom garbage overflowing, bed sheets used and messy. Not at all ready for a new guest, despite checking in at 4 pm. New room immediately ready. Front desk smelled like strong cleanser. Halls smelled like urine. Rugs in corridors stained. Bedspread with dirty spots.

We stayed one night with our kids but rooms were clean at all, floors were dirty, we even found dead bedbugs!! Floor was dirty, full of dust and previous garbage. Also there were flies in side the room.

I saw some hairs on the bed and on the sheet. I was not sure if they cleaned the bed, but That make me feel so nervous and couldn't sleep well. I was scared that the lice would get to my skin. Second, the staff was not helpful at all. I came there on a rainy day. I parked my car at the parking lot and kept going out to get my stuffs. I couldn't get all stuff at once because the rain was so heavy. The staff stood right there and watched me, but didn't help or even suggested me to pull my car near to the lobby, so I wouldn't get wet to go to my car in the parking lot. I think he has no human emotion. Also, he didn't tell me what time for breakfast. When I got there at 9:30, they already cleaned up.

Lacked amenities that other hotels offer. Coffee pot in room, tissues in room, continental breakfast, (misread and thought it had it). Bed too hard.

No hot water,had to change rooms to 2nd floor. No elevator. Advertised as extended stay,but no dishes in unit or any at all upon inquiry. Bathroom very small.Don't know how their reviews are so great. This hotel is terrible!!

We never really had the opportunity to experience the hotel. We checked in after 10 PM. My family and I were tired as we walked to our room. As I unlocked the door and entered the room, I was surprised to find someone else already in there. Thankfully, they were at least wearing a towel. I apologized, and we turned around to walk back to the front desk. When I explained to the clerk that someone was in there, they looked surprised. They checked a few things, made a phone call to their boss, and ultimately, let me know their hotel was full. They offered a room in another hotel, but after that experience, I was done. I do not recall any apology or real attempt to make it up to me. The hotel may have been a decent experience, but after that, I was not impressed.

Very basic accommodations but clean and comfortable enough

Clean and nice great place to stay

Price

No breakfast, but offered juice and coffee. Room was clean with a good bed. Basics provided, good linens, service ok. Good location with restaurants and shopping nearby. Had no problems. If you’re looking for a budget price without the budget look, this is for you.