Spacious Apartment Heraklion

Do not stay here! When I booked the property it said I could check in at 2:00, I had to call the number provided five times before somebody sent me any check-in information. I was told I couldn't check in until 3:00 and when I did check in the apartment was filthy with bugs crashed all over the wall and other disgustingness. All I wanted was a clean place to stay for one night after a 12-hour flight. Unfortunately this was not provided.

incompréhension avec hotel.com , impossible de joindre quelqu'un via les num de tel reçu par mail , seul une personne de Nanterre a essayé de de se démener et m'a rappelé : il a fallu que ce soit une dame qui sorte de l'ascenseur qui règle ca en 2 min , ouff pour nous une dame nous a laissé rentré ds l'immeuble ! appartement vétuste , porte fenêtre coulissante hs très dure a ouvrir ainsi que les volets coulissants, plinthe carrelées en équilibre , trou ds la porte sdb , baignoire et alentours rouillées , ainsi que l'emplacement de la brosse pour nettoyer ,, rideaux porte fenêtre ca traine par terre de + 50 cms , placard vaisselle trop haut , pas de multiprise pour 4 appareils , bref je n'y reviendrais pas ,je continurais comme a mon habitude de reserver autrement pour de bons et agréable souvenirs !

Το κατάλυμα ΔΕΝ είναι στην περιοχή του κέντρου όπως έδειχνε ο χάρτης του Hotels.com αλλά πολύ κοντά στο mall. Kατά τα άλλα ικανοποιητικά.

Ideal location for town, apartment was lovely

Spacious Apartment was not as spacious as we thought. However it was a clean place. The place was close to the sea. There is public transport. A shopping mall closeby. There are supermarkets and fruit vendors up the road.there are food outlets very close by.

the apartment is NOT where it is located on the expedia website. it is NOT a 15 minute walk from the port, goggle maps lists it as a 45 minute walk. and you do not find that out until the day before arrival when the proprietor emails you with info for check in and the correct address. it is NOT in the city center, near museums & attractions. i cannot say who is responsible for this fraud, the renters, or as they claim, expedia. it is certain that expedia has not vetted that info. we arrived by ferry late, took the bus to the neighborhood of the updated address, it is ghetto. we were fearful, witnessed prostitution transaction on the street outside. cockroaches in the hall of the building. slept the night (nowhere else to go) on a crappy bed and left for another property we booked the next morning. i will be taking this up with expedia upon return to the u.s. do not stay here unless you want to be in a sketchy neighborhood well away from the city centers museums and attractions.

Perfect spot for solo travellers or couples. Very close to Natural History and Historical Museum. Supermarkets, Restaurants, Coffee Shops and a small Mall nearby. Lovely owner and great communication.