Central Luxury Hạ Long Hotel

24h room service is not 24h, it was not available after 10PM. There is no restaurants nearby that are open after 10PM. Hotel staff was not very helpful, but were nice in general. Bed isn't great, but overall room was really good.

Very nice

Great hotel for its purpose. We stayed here, because we needed to get on one of the boats in Ha Long Bay the day after. Booked this one, as it was closest to our starting point. More of a luxury business hotel, but with great facilities and very spacious and nice rooms. View over the bay is just amazing and the roof-top swimming pool was probably the best feature.

We had dinner at the hotel, as it's outside of the Ha Long city center, and this wasn't impressive. Not for a 5-star hotel at least. Wasn't bad either, but I would expect more of this.

The hotel is beautiful! The view is fantastic! The breakfast buffet was incredible. But, there are a couple things that are weird! If you get in the beautiful rooftop pool, you’re not allowed to sit in the poolside chairs??? The poolside bar is open till late, but the pool closes at 8:00, so don’t plan on sitting at the pool sipping a cocktail. The air conditioning units in the room won’t go below 22 degrees Celsius, so if you like to sleep cuddled up under a blanket, forget that.

Check in staff were very unhelpful, very little English, wasn't told that restaurant was closed which was very inconvenient seeing hotel was out of town, they did manage to throw some noodles together for me. Room was nice, huge big bed and very clean.

Very nice clean hotel. Huge rooms and food was good. It was hard to communicate though because nobody spoke English. There was a very limited amount places to eat near the hotel

Modern and clean hotel with a cool rooftop pool. The staff were helpful and friendly.

The room was big and very comfortable, with a bathtub and a shower

Although the breakfast buffet had a lot of options, the food was average at best. The time the breakfast was open was not convenient either. Communication with the staff was complicated by the fact that none spoke English.