La Quinta by Wyndham Rancho Cordova Sacramento

Awesome place

Price

Older hotel

Nothing at all

This was by far the worst experience at a hotel. Got there, checked in went up to our room open the door and immediately smelled cigarettes. The room reeked of smoke, mind you I booked the non smoking room. Went back down to the lobby and the guy on duty said there was nothing he could do, no more rooms available but that they would give us another one the next day. The sofa bed had tears on it, the mattress had stains on it just disgusting. The balcony handle bar, missing, the AC electrical box cover missing with wires exposed, shower door wouldn’t stay closed so we had to hold it while showering, broken ironing board and to top it off there was cockroaches!!!!! The cleaning ladies didn’t even vacuum our room. I have pictures of all of this. So unacceptable. We couldn’t just leave, every other hotel in the area was booked. We drove 2 hrs to stay there.

Was rented a room with a urinated bed and remaid as clean. Reported to staff and was told I did it and tried to charge me a deposit. Called police to report

Being overcharged for second rooms and cash was collected but no bill receipt was available..so manager was pocketing money. Had second room for at least eight nights.