Hilton Houston North

Michael L. Great service as always. Thank you for the ride.

This place is just beautiful! There's a Starbucks inside with a big lobby room full of sofas to enjoy your breakfast! loved how welcoming it was! The staff was amazing! As we entered our room the aroma was so pleasantly clean. Rooms are very quiet and beds super comfortable. The cleaning staff do an amazing job at cleaning and refilling towels and changing sheets when we aren't there. Definitely recommend staying here it will be worth your money and make your trip that much better!

The only issue we had was the A/C in our room didn't go below 72°F. We are somewhat big people and it was a bit warm during the day in the room but at night it was perfect lol.

I only stayed one night for work training. The room given to me was more than enough for a single traveler which is nice, I got all the space that I needed. There was an ironing board, flat iron etc. Got a view of the pool. Only problem was it was closer to the generators and the sounds wouldn’t allow me to sleep. I called the reception and was assigned a new room on the opposite side at the end of the hall. It was perfect. Got to sleep. Morning when I woke up, headed to the shower to get ready for work…there was no hot shower! Given that experience, the only compensation was breakfast. It was a very good selection. Ate to my hearts delight then checked out.

The hotel was big and had a lot of space. The breakfast buffet was decent, like that they had someone there making omelettes

Only 1 elevator was working at the time of visit, they had a dance competition going on and it took forever just to use the elevator. Food was dropped on the floor and not cleaned up in a timely manner. There was a used glove that had been in the elevator, the day I arrived and the day I left leaving me to believe it was not cleaned. The first room on the 6 th floor I was given smelled horrible, like urine, the second room on the 3rd floor had paint chips on the walls. The bed was hard, n ot what I was expecting for a Hilton

I had a great stay, but what really stood out was the exceptional service from Jazmyn at the front desk. She checked in to make sure everything was going well and genuinely cared about my experience. When I mentioned one small thing that could make my stay even better, she handled it with a positive attitude and made it happen without hesitation. It’s rare to find someone who is both professional and personable, and Jazmyn delivered on both. Her attention to detail and willingness to go the extra mile turned a good stay into a great one. Customer service like this is exactly why I would choose to stay here again. Thank you, Jazmyn, for making my visit memorable!

Great service from Roy (Transportation Supervisor) and Dan (driver) to ensure we found the right airport terminal and made our flight. Also entertaining conversation about Tottenham Hotspur Football Club.

The shuttle driver, Ricardo, is a nice guy!