Oakland Airport Executive Hotel

elevator broken resercation canceled , clerk was nice, supposedy full refund after hotels. com holds my money 7-10days I am skeptical and sus piciuos

This is a 100% true review of my recent stay. Started out bumpy due to shuttle service being down. I arrived Friday @ 11:30pm Thankfully front desk employee "Eric" picked me up. Check-in with him was great. I was given a room on 5th floor. The room was great! From bed to bath to balcony everything was great. There were NO insects! The microwave, fridge, lights and TV worked. All good right? Yes and no! On Saturday all was good! Woke up early and went to my event on Sunday all still good! But then... I returned around 11pm to find brown out conditions w the elevator not in service. Ummm, I had a 50 lb suitcase and needed to get to the 5th floor. Thankfully the security officer carried my bag up the steps. I was out of breath when I arrived (2x cancer survivor w recent heart issues). The room had partial power. During the night the power went out completely. I was stranded on 5th floor unable to reach anyone via phone. I HAD A FLIGHT TO CATCH AT 8:13AM on Monday! I called 911 & Fire Dept they were no help but said they'd send help if I fell down the dark stairwell trying to get out. I braved the steps and got out but ended up late to return rental car and catch my flight home. Thankfully Spirit Airlines was able to get me on another flight . As of Tuesday morning the power was still out. Had I waited, I would have been stuck. So the stay was a combination stay... Good until it wasn't. I hope to be compensated for the huge inconvenience.

The property was outdated and old. Not the most cleanliest place to stay.

The hotel was smell like weed and the room small weed to the pillows are dirty and the area unsafe

Would not stay there again

Horrible experience

Excellent

Nothing at all

The front desk staff was great. My room key failed twice, both times they replaced it for me without checking my ID. Bed, towels, soap all clean and fresh. No bugs, no rodents. Functional mini fridge and microwave. Their website advertises a free shuttle, but this is a lie. It's perfectly fair to call the place run down. I did not see any executives staying there. You will smell Marijuana. The vending machine on the third floor will steal your money. If you're streetside, expect train and truck noise all night.

Hotel was dirty and stained everywhere. My room was 81 degrees when I got in there at 9pm and only down to 80 when I left at 6am, with the “a/c” running all night. Tried to use the phone to call front desk, didn’t work.