Sleep Inn Lancaster Dallas South

No toiletries, clean linen, provided. Breakfast was disgusting

The breakfast is disgusting and needs to be reported to the health department

No breakfast at 8:15 am, I had to ask the man working there for plates,napkins & waffle mix. There was no orange juice or milk, he was sitting down on his phone and had an attitude the whole time.

No carts available ever

I really like the hotel but the breakfast makes me dislike everything else. The food is policed by the preparer and you have to ask him to refill things. It's not done automatically. I would post pictures but the app is not allowing me. When I asked for juice at 928 he stated that the breakfast was closed. What's so hard about allowing a guest to get juice? Closing time is 930. This is the worst choice hotel I've ever stayed at. Where is the manager at?

I was really disappointed by the breakfast service. The male staff that cooks the breakfast in the morning said that his boss was complaining about the amount of people eating the breakfast. Well today when I went downstairs the meat was not cooked completely. My children got sick 2 days ago from eating the breakfast. It's crazy that someone would put out food not cooked thoroughly. The boiled eggs were set out frozen. They do have a cool pancake machine❤️ the place is very clean and smells nice.

I love this hotel. It was clean and affordable. Breakfast was good. The best hotel we had stayed with an awesome price.

The staff was attentive regardless the few staff available. The facilities are in not good conditions, there is smoky and humidity odor in the hallways. The towels were very limited, the small refrigerator was not functioning, there was no blackout curtain in the room so we needed to ask a room change. Then in the other room there was no desk chair and so on. They limited the amount of service available during the breakfast so you need to ask for the folks, the syrup, more bananas, etc. The staff try the best on their hands but the fault resides in the general manager or the owner of the hotel. Not good option for the rate.

The check-in was a nightmare. The girl at the front counter couldn’t find the reservations to start with and said we were free to book another room at $100 more. We went outside because there’s no Wi-Fi inside to rebook a room and when we walk back in, she had found the reservations at this point it cost $90 to cancel the other reservations she made us do. We asked to speak to a manager, and she said no one else was there, but her when clearly there was a man in the back room behind her. He did not come out at that time. We saw him later. The next morning we asked to speak to a manager Who turned out not to be a manager, but said she would resolve the issue by the time we checked out. When we went to check out, she was nowhere to be found. The breakfast was minimal at best and the coffee was terrible. The hotel water pressure was also not good for the shower

Had to re-key my key for four day in a row.