Numa Seville Molina

Our Stay here was great! Loved the location with lots of places to eat on the same street, plus walking distance from the Real Alcazar and the cathedral. Super clean, comfortable beds and very spacious!

We booked 7 nights at Numa Molina Seville, Apartment was situated on the ground floor and was big and spacious. But had zero natural light as its situated at the back of the building complex. I can deal with that as the location was great, however we were not advised of the infestation of cockroaches and would wake up to them scurrying around or find them dead on the counter tops. Its a known problem as when we repoted it they removed the panel under kitchen revealing a set of traps. My four year old was also with is and was terrified. Complaint was raised a request to move. Numa offered us an apartment change but for a far smaller sized with little discount. The carbon monoxide alarm activated and again raised this with Numa and were told someone would be sent to chect that night but they didn't arrive until next day. We also suffered frequent power trips. Such a shame really as the location is great and the property itself is decent. If staying ground floor be prepared, clean surfaces day and night and don't leave food or crumbs around.

We loved Numa Sevilla Molina, and would recommend this property to anyone traveling to Sevilla. Below are my pros/cons: Pros: - Location was perfect, one block away from the cathedral and next to some of the better restaurants in the area (El Colmo had the best tinto de verano we tried, El Pinton was our favorite restaurant of the trip). - Great floorplan -- we stayed in the three-bedroom apartment and it provided us with more than enough space to still have privacy - Service -- onsite staff was very nice and accommodating. Strangely enough, onsite staff apparently is not an expectation for aparthotels, which proved inconvenient at other properties on our trip. - Property -- felt like such a cool escape from the Sevilla heat. Beautiful indoor courtyard as you enter the property, with natural light coming from the skylight. Cons: - Communication wasn't the easiest. They use an automated WhatsApp through a centralized system, and you need to go through some layers to reach a representative (not the property staff). We tried to secure early check-in 2 days leading up to our stay all the way up to the afternoon of our scheduled check-in, but were told the room wasn't available. We arrived at the property at 2pm (check in was at 3pm), and the onsite staff told us our room had been ready for us and they weren't sure why we were being told no. - Some rooms face the indoor courtyard and lights stay on until about 11:30pm (only a slight annoyance) - some friendly bugs inside.

My stay at Sevilla was fantastic from start to finish. Although I didn’t receive the check-in instructions in advance, a quick call to the provided number connected me with a friendly and efficient staff member who made the entire check-in process effortless. Checking out was just as smooth. The beds were incredibly comfortable, and the air conditioning was perfect—both made my stay truly relaxing.

The space was very large and clean. Ample room for our party of 8. Beds were comfortable. Very easy to check-in. We ended up arriving super late, after midnight, and had no problem getting into the apartment. The AC and washing machine worked well. Enjoyed the extra boxed water, teas and coffees, and toiletries. Highly recommend.

Amazing location. Great customer service. Easy to access even with a midnight arrival. Highly recommend.

Such a central location & good value for money. Only improvement were that we didn't have any external windows (but that might have been previously stated) and the pool is quite small (but appreciated by our group). Will definitely be back

Such a beautiful n well kept property at the heart of the historic district … highly recommend it to fellow travelers

Excellent location … in the middle of the old city … quick access to all sites … apt has everything you need … very spacious … clean and secure … best apt I ever rented … thanks to property management !!

I bet this place is fine if you have no issues. Otherwise, there are no employees on site, and customer service is routed through another country where it is clear representative has never even been to the hotel. Upon checkin, there are zero instructions in the accommodations. Not for WiFi, washer/dryer, or other amenities. Rather, the only instructions remind you not to use the included kitchenette because if the fire department is called it’s a $2500 fine. And a sign in the lobby indicating complaint forms are available upon request. There was a long hair in the bathroom because it wasn’t clean, there were cobwebs and flies in the accommodation, the shower head didn’t work, and a lamp was broken. And the phone number provided to contact didn’t work. So, I contacted via the Hotels.com app to let them know. The hotel then entered my room the following day while I was gone without notice or consent. Their muddy shoe prints were then all over the bathroom, foot towels, and showers, but they didn’t actually fix anything or clean up after themselves. Entering your room is in violation of the written terms and conditions on the hotel’s website that you agree to before you go. They claim parking is nearby for $20 per night, but it’s not a 3 minute walk, it’s a 10 minute walk on cobble stone streets. And it is $25 per night, not $20. Customer service was not able to acknowledge their errors, let alone be accountable. Their customer service was horrible.