Red Roof Inn Hampton Coliseum

Coffee, room service people(certain), tge nanagers son and certain other staff were very hospitable.

We had a disgruntle bill situation that was not our fault with extending stay due to holiday bank closures they secretly tried to ban my party and I across hotels we had offered tp pay for the nights we couldnt stay and extend they turned it down and then tried to ban some damn body.

Absolutely nothing

The check in staff was rude, there was blood on the bathroom walls, hair in the shower, hair on the dirty towel, no toilet paper. Check out staff was rude. This is the worst place I have ever seen.

Elevator

Drug dealers working out of different rooms. Undesirable activities in the parking lot until early morning. Scary feeling at this location.

Dirty

Everything

Leaving

Dear Booking.com Customer Service, Thank you for responding. I am writing to give a full account of my stay, because the condition of this property was unacceptable, unsanitary, and completely below any reasonable standard for a paid accommodation booked through Booking.com. When I entered the room, it was immediately clear that it had not been properly cleaned or prepared for a guest. The room looked like it had been quickly glossed over instead of thoroughly cleaned. There were bugs inside the room, which made the space feel dirty and unsafe. Even more disturbing, there appeared to be blood on the pillows/pillowcases. That alone made the room feel completely unacceptable to sleep in and raised serious concerns about the hygiene and sanitation practices at this property. On top of that, the room did not have a working TV remote. I had to leave the room, go to the front desk, request one, and then wait approximately 30 minutes just to receive a remote. After waiting all that time and going back to the room, the remote still did not work. This added another layer of frustration to an already unacceptable stay. These are basic things that should have been checked before any guest was allowed into the room. This was not a minor inconvenience or a simple preference issue. Bugs in the room, blood on the bedding, poor cleaning, and basic amenities not working are serious problems. I paid for a clean, safe, properly maintained room, and that is not what I received. The condition of the room made the stay uncomfortable, unsanitary, and unacceptable. I have used Booking.com many times for hotel accommodations, and I have trusted the platform to help me find properties that meet a reasonable standard. After this experience, I am honestly second-guessing whether Booking.com is still a reliable option for me. As a loyal customer and Genius member, I should not be placed in a room with these kinds of conditions and then be expected to simply accept it as a normal stay.