Residence Inn by Marriott Seattle/Bellevue

When I arrived I waited 20+ minutes cause no one was at the front desk. The room wasn’t clean either. The property was great, and quiet but I’m not sure I’d stay there again.

Staff was absolutely amazing!

I never got my room, they moved us to another hotel and I was supposed to get a refund and never did.

Think twice before booking here. My family’s stay at Residence Inn by Marriott Seattle/Bellevue was a nightmare. We originally booked a one-bedroom suite but were “upgraded” to a larger room that turned out filthy: crumbs on the floor, empty bottles on the couch, milk and candy left out, dirty dishes, spills on the kitchen floor, baby clothes in the closet, used towels on the bathroom floor, and no toilet paper. The beds looked like they hadn’t been changed. When we asked for another room, the receptionist, Kate, said no housekeeping was available but downgraded us to a smaller room. That room was left open when we arrived, smelled heavily of cigarettes, and had towels in a bag left outside. When we said we couldn’t stay there, Kate became annoyed and said nothing more could be done. I asked for a refund to book another hotel, but she refused, even after Expedia called. When I asked for the manager, I was told they weren’t available. And was still denied a refund. At that point, exhausted and with our kids, we said we’d just stay — only to be told we’d already been checked out and no rooms were available. The entire experience was shocking. Kate showed zero compassion, accountability, or respect. This hotel is unsafe, unsanitary, and provides the worst customer service I have ever experienced. Save yourself the stress and do not stay here.

Off the beaten path a bit. But affordable solid accommodations. Staff was very competent and informative.

I was surprised to see the comfortable size of the room - the bed, the kitchen, the bathroom! The kitchen was stocked with pots and pans and utensils. It was more than I expected. I enjoyed the self serve breakfast. Finally, if I had any concerns or questions, the staff at the main desk was extremely helpful. I would stay at this inn again.

Didn't do the breakfast. Location was ok.

Rate charged my card was different than rate quoted by booking.com. My credit card was overcharged. Noisy tenant in floor above. Tub did not drain well. Entrance door was sprung and difficult to open from the inside.

Best part of our experience was being able to check in early after having an early flight arrival to Seattle. The hotel is in a great location for accessing Bellevue, Redmond and Seattle and is in a quiet neighborhood. Our room provided ample space and was clean. My son used the gym which was small but sufficient. We only stayed one night and the weather was bad so didn't get to use the pool nor have breakfast so can't comment on that. Parking was ample. For the price, would stay again.

The plastic covered couch wasn't ideal and the bathrooms were dated (but we appreciated having two). Having an upstairs room wasn't ideal as we had a lot of luggage and it was two flights of stairs to the room. There was a very stale, unpleasant smell to the room. Outside of our room there were some dirty rags and trash left behind which were there the duration of our stay.