Residence Inn Minneapolis Eden Prairie

Overall good hotel but really needs to remove the marriott name .its not up to Marriott standards..plush the mattresses was trash ...

Okay, needs polishing. I had two medium length stays last summer. The first time I was in a normal room, the second time in a handicapped accessible room. The problem with the second room is a wheel chair would never have fit between the sofa and the wall to reach the bed or bathroom. In that bathroom, the towel bar was too low over the toilet to hang (and dry) freely; it could be moved to the right in the space between the toilet and shower. In the shower the curtain rod was mounted at a weird angle the substantially reduced the space in the shower. And I doubt a person in a wheelchair could move around in that shower. And, as a person with Marriott status, I note that I received a welcome bag my second stay, but never got one the first arrival. Finally, not that the hotel can do much, but people going to breakfast seemed to be congenitally incapable of pushing in their chairs when they departed.

Very friendly and well kept, clean and safe!

Good breakfast choices.

I honestly can't think of anything

I’ve never written a review this harsh, but travellers deserve to be warned. I booked this hotel directly through what I thought was their official website, only to discover after that the reservation had been processed through a third-party service-BOOKING.COM Because of this shady setup, when things went wrong(which they did), the hotel completely washed their hands of responsibility. I was bounced back & forth between the hotel(Residence Inn, Eden Prairie) and (Booking.com) like a ping-pong ball, with neither willing to assist! When I checked my visa statement the charges were almost triple what I was quoted. We were in Minneapolis for a basketball tournament. I was quoted a special rate which was supposed to be between $114-124 U.S. We stayed 3 nights & the final charge was $869.31CAD($600.90US) This was definitely not what I was quoted, which was $117US/night. My attempt at resolution was met with “You’ll have to take it up with the third-party.” Excuse me-what third-party? This is a blatant case of misrepresentation. Had I known I wasn’t dealing with the hotel directly, I would have never booked! It’s 2025-there is no excuse for this kind of opaque, misleading practice. If a hotel is going to outsource reservations, they need to CLEARLY state that up front. Instead, they profit off the confusion while guests are left footing the bill-both financially and emotionally. I would advise others to double check when booking with this property, as I have given both hotel/booking.com multiple opportunities to rectify and all they do is dodge accountability! Also, I do travel extensively around the world for my job and I’ve never had a hotel or booking service charge such ridiculous amounts!

I had to leave a review for this stay to share our outstanding experience. Staff were very welcoming and helpful. The room and whole property were very clean and comfortable. Although we didn’t really have time to take advantage of it, the full kitchen was nicely stocked with all dining and cookware, even a dishwasher! Beds and pillows were very comfortable, nice products in the bathroom. We were there for a basketball tournament so of course the outdoor court was a huge bonus and enjoyed by the teammates during free time. The outdoor courtyard had 2 big BBQ’s with lots of tables, Giant Connect 4 and Cornhole games. The breakfast room was fully stocked and had many healthy options including prepared oatmeal. The scrambled eggs were always fresh, loved the salsa and turkey sausage option and finally a continental breakfast with some GOOD coffee! Even cold brew with flavoured syrups and oat milk. Right off freeway with shopping minutes away. Only con would be if you plan to spend a lot time in Minneapolis you have to drive but the freeway makes it quick and easy to get there!

Great stay for a family of 7.

As expected...very comfy bed, great breakfast, friendly staff

rooms were clean but property is old