Hawthorn Extended Stay by Wyndham Wichita

My stay was actually pretty comfortable and quiet, however, three property and it's amenities do not match online statements and photos. I choose to stay here for the pool, hot tub, and other activities that were claimed available. Upon arrival, I was told that the hot tub was not in working order and on my way to the room I noticed the tennis and basketball courts were in disrepair with no nets. Was told that my room was newly renovated. Upon entrance, found out that was a complete lie. It wasn't terrible, but far from the truth.

Awesome, affordable

The hotel staff was nice. Its in a convenient area. I had to find a last minute hotel in that area and because of events going on prices were outrageous and this was more suitable money wise.

The room was poorly painted, cracking and old curtains, the property wreaked of pot and it seems like people use the property as transient living. For the price i guess you get what you expect. The room and linens were clean. Staff "ungraded" me to a double queen because i had pets, then wanted to charge me a 250 deposit instead of a 150 deposit because it was a bigger room. Very meh experience

Floor was not clean and there were no transition strips so if you stepped on that you got poked. Staples coming out of the closet. The closet did not even work. Mold. Could not even give me a new box of Kleenex. Didn't have any fitted sheets or sheets for the pull out. The area around the buildings were overgrown and on manicured. Would not stay there again.

Run! Don't book this hotel. This was the worst hotel experience I've ever had. It was also the was disgusting hotel I've ever seen. I was skeptical when we arrived. There were questionable half dressed guests standing around the property. After unloading the car I noticed the room smelled of strong urine. I found it was coming from the couch which was worn and visibly dirty. There was dried urine on the floor around the front of the couch. I immediately called the office and they came to the room to investigate. They gave us another room. Upon entering the 2nd room I was even more disgusted. The AC wasn't working. It was 80 degrees inside. The room smelled like marijuana. There was vomit dripping down the wall next to the bed. I immediately took my bags to the car and went to the office. I told the offoce staff about the 2nd room and told them it was unacceptable and we could not stay in the room.

Booked a full 2br with loft. Old unkempt property $200 deposit. Pool opens and closes when they feel like it, hot doesn't work. Full kitchen is a joke. ABSOLUTELY NOTHING is provided. Unless you bring your own tableware, service ware, utensils, pots, pans etc the kitchen is useless. Had to adk 3 days in a row before they even came to vacuum. Property loud, and grounds are trashy.

Large room, but needs deep-cleaned and hot water didn't get warmer than the temperature of tap water.

The condition of the room I was initially assigned was unacceptable and did not align with the standards presented on your website. Upon arrival, I documented several issues, including holes in the walls, stained linens, outdated appliances, and worn carpets. Most critically, the air conditioning was non-functional. Despite reporting the issue to the front desk, the problem persisted. Maintenance personnel initially stated that the air conditioning would take 20 minutes to activate, but after five hours of enduring an 86-degree room with my family, including a four-year-old, the situation remained unresolved. When we requested a different room, we were informed that the hotel was fully booked. It was late in the evening, and finding alternative accommodations was not feasible. Eventually, we were moved to a "renovated" room, which, while better, still had noticeable imperfections. Additionally, the pool was poorly maintained, the advertised basketball court was nonexistent, and the hot tub was out of service. The overall cleanliness of the hotel was subpar, and the breakfast options were limited. Furthermore, we were unjustly harassed by the office staff regarding alleged noise complaints from other guests. I strongly advise against staying at this hotel unless absolutely necessary. The deposit required for the suites and other rooms does not justify the experience, especially considering the property's location in a questionable area.

I wanted to like this place. The guys up front when I checked in were hard to understand, but very nice. They upgraded us automatically, free of charge - so that was really nice. This place is a good concept but very little is done for regular maintenance. There is absolutely nothing in the kitchen. Nothing. I know I’ve read that on other reviews so I tried to be prepared, but I forgot potholders, and soap and a sponge to clean the dishes. The glass inside the oven was shattered. Everything felt sticky so I bought cleaner and disinfectant and started wiping stuff down. You could see dirty fingerprints and smudges on the light switches. Our couch in the living area had a hole in it. The A/C couldn’t keep up. The loft we were upgraded to was really stuffy and hard to cool off. The A/C never shut off while we were there. The last night there was a party with loud music and a heavy smell of marijuana. More and more people showed up and people were carrying around bottles of whiskey. A large fight broke out shortly after midnight between 20+ people. Bottles being thrown people fighting on the stairs and in the lawn. I’ve never seen anything like this place. You get what you pay for but this place still overcharged IMO. Also, there is a $100 hold on your card for a security deposit instead of the $25 most hotels charge. The money obviously doesn’t go into repairs or upkeep. The amount of dust on the ceiling fan that didn’t work was insane. My bed was the only nice thing, very comfy