Leonardo Hotel Belfast

The Hotel was in a great location and the staff were really friendly. A little noisy on the bank holiday week and carpets were a bit dirty in rooms, but overall the stay was good and the food facilities were good. Would stay again

A great place to stay. All amenities accessible & within walking distance. Great room, great staff, good breakfast. Not far from central station 5 minute walk. Near to opera house and Donegal sq city Hall.

Was very surprised about the quality and choice of breakfast. Excellent! Room was very comfortable. Will book again for sure.

Breakfast was pretty bad, no A/C so the room was hot and clammy.

Staff were super friendly which was great. On arrival the sofa bed in our room was not made up and had to phone down to reception twice for help with this. Took an hour to get the bed made up. Meanwhile it was getting late and I had two children with me that needed to go to bed. When the man came he was lovely and really polite and helpful. No air con in rooms and room was hot so led to an uncomfortable night sleep even with the window open. Stain on the floor in bedroom also. Not the best of stays. Staff were so friendly though so couldn’t fault them.

Hotel was well located just one street away from City Hall. Rooms were a good size. Hotel was clean and tidy. Staff were friendly. Breakfast, however left a lot to be desired. What we had was tasty enough but never hot and loads of things such as fruit bowl, yoghurt, jam pots etc were always empty! Toiletries provided by hotel were sustainable but found it difficult with pumps to get enough shampoo or soap out of them. Stayed in a Leonardo in London and it was amazing. Thought same chain might have same standards but sadly not.

No on-site parking. No a/c, was very warm. Hotel supplied a fan, window only opened a few inches. Not very walkable, had to take a taxi to dinner.

Hotel was acceptable, but the listing clearly states on premises parking for £8. When we arrived the staff acted like we were crazy and told us we had to park in the public garage around the corner for £18

Had a good stay hotel staff very friendly and nice, bar staff very unfriendly namely the food and beverage supervisor seemed like he didn’t want to be there standing behind the bar and not serving customers or picking and choosing who to serve first needs to be retrained on customer service and be more welcoming. This happened on the 15/8/25 and I think it could be a reason the bar was quiet at that time.

Hotel is in an excellent location. Walkable to the City Hall and centre. Close to the train & bus station. Breakfast buffet has a good range of items, replenished constantly. Beds very comfortable, towels in good condition. Room was very humid, we had a tall fan in the room which helped. However the fan was not clean, every time we turned it on it blew out lots of fluff & dust. I tried to clean it but just seemed to loosen more! The bathroom has shower gel, shampoo & hand soap in dispensers. The holders for the bottles do not give enough room for the pump action to work, bad design? Different sized bottle? We reported these issues to reception as we checked out so hopefully will be looked at and fixed. We would recommend this hotel if the toiletries were free flowing and the fans given an internal clean! Belfast is a great place to visit.