Hampton Inn Knoxville-West At Cedar Bluff

Cleanliness

Nothing not to like

We are Gold members, and stay at Hilton properties multiple times a month. This location is by far the cleanest hotel I have stayed at in years. The room was impeccably spotless. No dirt or dust in the corners on the floor or the room or bathroom, which is where housekeeping normally never pays attention to. Not a stray hair left in the bathroom anywhere. Not a piece of dirt or dust on the dust ruffle on the bed. We pull the mattress back and check there first before we bring our luggage into a room. I went down to the front desk just to brag on housekeeping, because this is how every guest should feel when checking into a room that they are paying to stay in. Hilton needs to have this housekeeping staff to train other properties on how to get this right. It’s incredibly impressive!

Convenient

Well, we did not have a reservation, and the person at the desk, ALIJAH, greeted me in with a smile and gave me a reduced rate. He also suggested a restaurant nearby where we went and had a great experience so thank you, Alijah. The next day, we had a slight problem with our shower in the room. The two people at the front desk — Mae and Brandon— helped us resolve the issue All in all the hotel there at Cedar Bluff was very clean and the staff was very courteous. We especially enjoyed the breakfast which was hot and really very delicious.

Clean, welcoming.

That there were no ‘lips’ at the sidewalks- had to lift the suitcases up to be wheeled instead of a transition.