Days Inn by Wyndham Birmingham/West

The room was clean but it has a different smell. I can't explain what the smell was but it's like it hasn't been sprayed for a long time. There were coffee cups but no coffee maker nor coffees in the room. I have specified that there will be 3 people in the room (including a 7 year old child) but only 2 towels were available. But other than that, our stay was okay.

The Lady at the front desk was VERY rude to me!!!!! Very unprofessional and disrespectful..

At check in the lady at the desk said that my card has been denied prior to check in.. when I had a receipt from Expedia stating otherwise and she was saying the last 4 digits of my credit card did not match. She called someone and it was straightened out. We reserved a handicap room because my son has congestive heart failure and our room was in the 3rd floor and 3 flights of stairs. When we got to the room my shoes were sticking to the floors that had broken linoleum flooring. My pillowcase had stains on it and the tv table has greasy residue on the top. I tried to get a different room and the lady at the front told me she had already assigned me a room and there was nothing she could do, and that I was in one of the best rooms they had. I sprayed our bedding down with Lysol laid blankets that I had brought from home on top of the beds to sleep on. The only reason we stayed here was to be able to get to UAB early the next morning for heart test for my son. The advertising is so misleading! Will never stay here again.

First my keys didn’t work so I had to go back to the front desk to get them remade. Then when I got in the room, there was a towel that appeared to be used sitting on the bathroom counter. And when I pulled the cover back to rest, it appeared it’d been slept in and the sheets just pulled back. It didn’t seem fresh. The walls are very thin and the bathroom outdated. Very basic.

The hotel made me feel unsafe… lots of homeless people and addicts. Room key difficult to use… had to try over and over. Busted light bulb. Room very dusty including bathroom… seemed dirty. Bathroom door wouldn’t close all the way.

The outside looks VERY sketchy. The area looks extremely unsafe. Inside looks like it has been renovated. The rooms are ok. The staff isn't the friendliest. Not rude exactly but not friendly either.

It was fine for a night. Clean. But super flat pillows and the bed had a metal band around the base that squeaked loudly when you moved. Breakfast is advertised but really not provided in reality. If you need a place off the highway to lay your head this could be it.

The hotel itself was fine. It truly was OK. We don’t feel safe, but some of that was the location. The room was average on cleanliness. The doors open to the outside, and the breakfast was barely anything, and what was there didn’t seem very clean

This was a terrible property. Expedia listed it as 4.2. When I booked saw that it was rated below 2. Room smelled like moldy carpet. Mattress was lumpy placed on a sheet metal frame that popped everyone you moved. Shower ceiling had paint peeling, and low water pressure. Walked from shower to bed to sit down & put on socks. Dirt & grit on bottom of feet. Sheets, blanket, and bed cover smelled like cigarettes. Towels had stains on them. Went to “free “ breakfast at 7 am. No one in the room. No food, no coffee. Guy behind desk said to use coffee in jugs and heat In microwave. I will never use Expedia again, and will never stay in a Days Inn

They were nice an rooms were clean an well kept