Viajero Cusco Hostel

Localização (Central Cusco), Prédio histórico, facilidades do quarto. Disponibilidade de chás como cortesia.

Toalha e água cobrada a parte. Escada de acesso a cama mal posicionada, Gerando risco de acidentes.

The real hotel staff is attentive and kind. The location is close to the main square and some great restaurants. I recommend Morena & Chicha and Mercado San Pedro for fresh juices.

I was very disappointed with the service provided by the volunteers. On several occasions, they appeared untrained, disengaged, and not attentive to basic service standards. Some even mentioned they were “just volunteers,” which made it feel like the guest experience was not a priority. It did not feel right or fair for Viajero to place paying customers in a position where they receive inconsistent service while paying full price for dorms, rooms, food, and drinks. At times, the volunteers also appeared poorly presented and lacked professionalism, which further affected the overall experience. I encountered these issues multiple times and eventually avoided the restaurant during certain hours because of it. If Viajero chooses to rely on volunteers, they should ensure proper training, supervision, and service standards or adjust pricing so expectations match the reality.

Clean and tidy! Fab location!!

The hostel is good located. Very sociable (many tourists). They have some tours. Tea and drinking water for free. Smoking area. Hot water in the shower. Clean. Cozy. Spacious.

No kitchen to cook or to keep your food

Wir fanden es richtig cool! Die Zimmer waren sehr sauber und das Personal sehr freundlich und hilfsbereit. Insbesondere Abdi war uns außerordentlich hilfreich! Wir kommen gerne wieder!

La atención de Elvira fue la mejor. El desayuno bueno. El servicio de refill de agua todos los días por 7 soles TOP.

O melhor hostel que já fiquei. Super recomendo, tudo muito bom. Atendimento, instalações, organização, limpeza.