Hilton Tampa Airport Westshore

The location and the staff

1. We could not log onto the WiFi because our names had been entered wrongly 2. We could not contact reception to report the WiFi problem because the phone in the room didn’t work so I had to call off my cell 3. There was a hole in the bathroom door which had, had some sort of attempted repair which had then been painted over by it looks like a four year old. 4. There was no plug in the bathroom sink. 5. The flush on the toilet was hanging off 6. The bath tap was loose and coming away from the wall

Nothing

Unfortunately, because I paid through a third party, I was not able to be compensated for my stay. However, I spoke with Honors Corporate and they will provide me with points because my stay there was horrible.

The room with the balcony and the main areas were great. The location was perfect.

The restaurant needs a MAJOR overhaul. ALL the seats were worn out and the laminate table tops were worn. The fabric under the plastic on the seats were showing and the buffet area needed cleaning and painting. The restaurant was warm. The buffet was DEFINITELY not worth the $25 each for powdered eggs. No taste even with salt, pepper and hot sauce.

Well maintained.

Little inconveniences like no eating utensils in the pantry store. Our toilet backed up. Limited menu for dining in the bar area. No towels for the pool.

Location

Paying for parking my sheets were stained I Asked for queen size bed and received full size

There was no conditioner when I had my shower. The bottle was empty room 812