Ohana

The staff were excellent and the a Japanese breakfast delicious

Nothing

Hôtel de grand standing avec un cadre général vieillissant Service impeccable Bel Onsen à disposition ds un autre hôtel proche Pdj parfait Qques boissons gratuites à disposition

This is a very special place because it's important historically. It was very magical to stay in a place like this. The room was spacious, the staff were professional and made everything in their hands to make our stay more special. It was my friend's birthday and we had a great time sipping nihonshu at the big tatami room. Would totally come back.

Nothing really.

Loved the room, facilities, the kind and helpful staff. We regretted not staying longer.

入住芍藥及黑椿房型 除了浴室的確比較小外 環境很好 風景優美 也很期待重新裝修後 希望有機會再入住

Amazing staff and very helpful in organizing a night time boat tour.

This truly is a special place, far exceeding our expectations. It's not just a hotel but a destination, a cultural gem. The historical Great Hall and the Japanese garden are beautiful. In the evening you can sit on the edge of the Great Hall looking out on to the beautifully lit garden that surrounds a small lake. And the hotel provide you with sake and other drinks at no charge to aid a truly memorable experience. Our room was large, spacious, comfortable and clean, with a fabulous view over the garden. Breakfast was traditional Japanese, and of the highest quality. All the staff were courteous, and very helpful. There is an excellent museum right next door to the hotel to which entry is free to hotel guests. So don't miss it or the tour around the historical parts of the hotel. This is probably the most glowing review I have ever given on Booking.com, but it absolutely deserves it.

It's hard to think of anything that could be better at this place. The only thing I can think of is a bit more choice at dinner, but this is very minor.

庭園は旧柳川藩邸を宿泊しながら楽しめ非常に満足度の高い滞在でした。それらの見学だけでなく、宿泊者向けに夜のガイドツアーがあったり、ドリンクが用意されていて大広間や庭園を眺めながらくつろげたりと泊まるだけでなく有意義な時間を過ごせるサービスがあってもっと時間が欲しかったです。