St Helens Coastal Resort by Away Resorts

Fantastic property

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Very peaceful, caravan had everything needed for a comfortable stay. A nice pub within a five minute walk.

No wi-fi and very poor phone service, could do with a club house.

A lovely welcome and caravan.

Caravan is in need of repairs, rust on all of the radiators and 2 holes on the ensuite doors.

Very clean and comfortable

N/A

The size and layout of the caravan was nice. Bed comfortable.

This is by far the dirtiest place I have ever stayed. You couldn't pull the sofa bed out as it was saturated in urine and absolutely stank. The toilets too smelt of urine due to the filthy used toilet brush that was sat in a puddle of urine. No matter the wiping and scrubbing the floors were black. Some socks had to be put in the bin due to being stained black. One of the single beds had a blood stain on it. The wifi was atrocious, it categorically did not work. Therefore, a service was not provided. The lack of wifi meant no devices, including the tv, would work. On rainy days and evenings it was miserable. When I asked to move caravan, in order to complete work emails and watch telly. There was no where we could go as the staff are aware the wifi doesn't work. This service should not be advertised especially since staff know it can't be provided.

The park was quiet and small, it was spaciously laid out. Very clean and quiet. The site was at a good location for our days out and was easy to get to from the ferry port.

There was WiFi but not at the back of the camp which was our location.