The Vic, an Ascend Collection Hotel

Easy check in , late check out

Friendly staff

Restaurant was not open for supper

The reception was very professional.

The outside (area, parking lot, building) did not match the inside. The renovations were actually impressive it looked really nice inside. The movie and games room were a nice touch. I did not eat at the diner but it looked cool. The staff was really understanding when I complained about my loud neighbors but didn't offer me anything. The mentioned they would have moved me had I complained in the moment ( I complained when I left). Despite smelling old I felt everything was clean.

The area seemed a bit shady. Pub and liquor store out front. Parking lot was well lit which helped but I felt a bit uneasy coming in so late. The hotel inside seemed renovated but smelled like an old building. Same with the room looked great but smelled old. My neighbors partied and smoked weed all night so that was not awesome. The reviews are really good so I felt confused when I arrived in the parking lot. But they did a decent job inside.

They gave us everything what we needed in the room. Clean, soft beds, clean bathroom, plenty of towels, nice and clean shower, fridge, microwave, coffee machine, AC. The receptionist was really kind, and patient. The swimming pool: perfect! The recreation room: cool! Shops and restaurants, and downtown is quite close (especially with a car).

You had to be gentle with the shower/bathroom door, it could go off. The air conditioner worked well, but was a bit noisy, so it is not a bad thing, just a bit annoying. Instead I opened the balcony door a bit and it helped with the airflow to get fresh, cool air during the night.