Residence Inn by Marriott Virginia Beach Town Center

Large room

Low staff, breakfast is the exact same daily (minus sausage vs bacon)

Nice rooms and location

Someone threw up in the pool

We have stayed here before. Excellent location. The staff have been Excellent when we have visited. From the moment you check in at the front desk, you feel welcome. The housekeeping staff are wonderful, and not only does the facility look clean, it smells great. The breakfast is exceptional with incredible staff to keep it perfect and they are very friendly. We were happy to see the same staff members again. With laundry facilities this is perfect if we are there for a week or a month. We will gladly return.

Bad

I had a trip planned with my daughters for over six months and booked this hotel well in advance, specifically requesting an early check-in. When we arrived around 1 p.m., we were told the room wasn’t ready. I explained that if it wasn’t available by 2 p.m., we’d have to check in after midnight due to our plans that afternoon and evening. Even by then, our room was still unavailable. When we finally checked in around midnight, the room immediately smelled strongly of human urine. The bed linens had hair under the blankets and visible stains, and the floor was also dirty and stained. It was completely unacceptable. Rather than stay in those conditions, we returned the room keys and made the four-hour drive home at 1 a.m. — exhausted and very disappointed. Be cautious when booking here. This hotel was very deceiving in presentation and definitely not up to Marriott standards.

Nice hotel

Nice hotel.

its smells marijuana in the hallway ang elevator

The room was exactly what I was looking for, it met my expectations. Staff was friendly