Brandywine Plaza Hotel

check in took approximately 1/2 hour and there was no ac on in th lobby. The doors were open and it Had to be about 90 degrees in the lobby and only one person was checking in. Breakfast was not Ready for Service at the stated time so we left and got Breakfast elsewhere

Room and bathroom are extremely outdated. Bathroom shower and sink drained slower than slow. Toilet has a slow leak at the flap, ran continually. Beds are way too soft. Chirping noise, couldn't figure out where it was coming from. Room was very clean.

elevators not working had to use service elevator (crummy) whole building needs refurbishing (worn out) . won't stay there again.

Room was decent. Staff was pleasant and helpful when asked for help. Only one elevator and it stopped working any my room was on 7th floor. Was there for an event on the lower level. Very problematic in heels and carrying luggage. AC in event location wasn’t working. Room key had to be replaced multiple times.

Where to start. Upon check in, I knew we were off to a bad start after being informed that both elevators were out of order. The service elevator was running but took forever to get to the floor when called. The entrance was dirty and cluttered, as it was not intended for guest use. Not ideal or convenient at all given we were traveling with our 2 young sons. Taking the stairs was faster but not great since we were on the 5th floor. Once finally getting to the room,I had to check the hotel info to see if it was pet friendly. While the info claimed it was not, the absolutely nauseating stench of cat urine and stained carpet made us think otherwise. We kept our shoes on in the room because of how dirty we felt. One of our adjoining room's AC hardly kept the room in the 70s. We also had to clean the toilet when we got there, I'll spare you the details. There was an exposed piece of metal sticking out of one of the beds that was a major tripping hazard, especially for our 2 year old son. All in all, the stay was one that we won't soon forget, and NOT for the right reasons.

The elevators did not work all weekend. No air in the hotel. Too hot in the Lobby and the halls. Dangerous trying to walk from the 7th floor to LL in a gown and heels.

The pool was closed for repairs and the AC in lobby and restaurant was broken.

Clean, Quick & Quiet

Cleanliness

We only stay where breakfast is included and it was $14 each! They knew Expedia had it hidden somewhere because they had searched it for another customer. The place was run down, with no air conditioning for a wedding party downstairs. Desk staff made themselves scarce.