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8.8 / 10 Guest Rating

The Hotel

38 Boulevard de Waterloo, Brussels, 1000, Brussels, BE

The Hotel - main view

About the Property

Experience the perfect blend of luxury and convenience at our exquisite 4-star hotel in the heart of Brussels.

Unwind in Style
Indulge in total relaxation at our rejuvenating spa, featuring a range of massages, body treatments, and facials that promise to pamper you from head to toe.

Culinary Delights
Savor delectable dishes at The Iris restaurant while enjoying stunning garden views. With 24-hour room service, your culinary cravings are just a call away, ensuring you never miss a meal.

Modern Comforts and Connectivity
Each of our 422 well-appointed guestrooms comes equipped with modern amenities, including complimentary Wi-Fi, smart televisions, and espresso makers, so you can feel right at home while enjoying your stay.

Book your stay today and immerse yourself in the elegance and charm of Brussels!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent183 verified reviews
AI Summary

Guests highly rate the clean and modern rooms and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.2
Location9.3
Room Quality8.7
Amenities8.4
Value for Money8.7
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

T
TiguidankéfrFR
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
M
MustafasaSA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
1
18hpMAYFAIR, LONDON, ENGLAND
Verified booking
Friends getaway
Standard Room
Stayed in Jun 18, 2026

"Nice long weekend in Brussels, travelling by Eurostar ☀️"

10.0

We spent a wonderful long weekend in Brussels and had an excellent stay at The Hotel Brussels. Our rooms were on the upper floors and the views were absolutely stunning. The rooms were spacious, comfortable, and well-appointed. Having breakfast included was a real bonus, with a great selection of fresh and tasty options each morning. We thoroughly enjoyed our stay and would not hesitate to return.

Helpful?
K
KethycdCD
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0

Le brûleur de parfum met très mal à l’aise.

Helpful?
N
NicolasfrFR
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Nickel"

8.0

Très bonne literie

Problème de place au petit déjeuner et manque d'information à l'accueil indiquant que l'on peut monter au lounge si trop de monde

Helpful?
H
HortensefrFR
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
T
TshibangubeBE
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
A
AnouchkabeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0

La gentillesse et l'écoute agréable du personnel

J'ai tout apprécié

Helpful?
G
GloriafrFR
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
S
SemelicyCY
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"One of the best hotel experiences!"

10.0

Location was perfect, walking distance to the center and the European Parliament. Very strong sense of safety and the lobby was always very busy with people. There was a 24/7 vending machine for water, snacks etc which was very convenient. Breakfast had a large variety of options even for me (gluten free, lactose free, egg free). Staff was always willing to help. Room was very clean, very comfortable and even the water pressure in the shower was the best I have ever seen! The spa had 2 saunas, a hamam and relaxation rooms with amazing views. I would love to visit again in the future

The only thing I saw as a negative was the calls from the room. When I’d call the reception or especially room service, I had to call multiple times for them to pick up and they didn’t always pick up.

Helpful?