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9.1 / 10 Guest Rating

Crowne Plaza Knoxville Downtown University by IHG

401 West Summit Hill Drive, Knoxville, us

Crowne Plaza Knoxville Downtown University by IHG - main view

About the Property

Convenient Location
Located just a 10-minute walk from the University of Tennessee and the Knoxville Convention Center, the Knoxville Crowne Plaza Hotel offers a prime location for both business and leisure travelers.

Modern Amenities
Enjoy a comfortable stay in rooms featuring warm colors, hardwood furniture, flat-screen TVs with cable, work desks, and coffee makers. Stay connected with free in-room Wi-Fi and take advantage of the 24-hour gym, business center, and dry cleaning services.

Dining and Entertainment
Savor delicious meals at Mahogany's restaurant for breakfast and unwind at The Library bar in the evenings. With a full-service bar, you can relax and socialize after a busy day of work or exploration.

For a memorable stay in Knoxville, book your room at Crowne Plaza Hotel now.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

Bed type preference and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

28 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

QUADRUPLE Accessible

Non-refundable
Room Only
20% OFF$171.39

$137.11

Includes taxes & fees

QUADRUPLE Accessible

Non-refundable
Breakfast Included
20% OFF$222.44

$177.95

Includes taxes & fees
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 1
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 2
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 3
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 4
1/4

Standard Queen Room with Sofa Bed - Non-Smoking

This room features a 49-inch flat-screen HDTV, a seating area with a sofa bed and a mini-fridge.

28 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room 1 Queen Bed with Sofa bed

Non-refundable
Room Only
20% OFF$174.6

$139.68

Includes taxes & fees

Standard Queen Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$234.59

$187.67

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

This room features a 49-inch flat-screen HDTV, a work desk and a mini-fridge.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room 1 King Bed

Non-refundable
Room Only
20% OFF$194.13

$155.3

Includes taxes & fees
Premium King Room - Top Floor - Photo 1
Premium King Room - Top Floor - Photo 2
Premium King Room - Top Floor - Photo 3
Premium King Room - Top Floor - Photo 4
1/4

Premium King Room - Top Floor

This room features a 49-inch flat-screen HDTV, a work desk and a mini-fridge. This room also includes access to the business center.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room 1 King Bed (Top Floor)

Non-refundable
Room Only
20% OFF$226.71

$181.37

Includes taxes & fees
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 1
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 2
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 3
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 4
1/4

King Room with Mobility Accessible Tub and Roll-In Shower

This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room 1 King Bed Accessible (Mobility Transfer Shower)

Non-refundable
Room Only
20% OFF$194.13

$155.3

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
1/4

Standard Room with Two Queen Beds

This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE QUEEN SIZE BED

Non-refundable
Room Only
20% OFF$171.39

$137.11

Includes taxes & fees

DOUBLE TWO QUEEN BEDS NON SMOKING

Non-refundable
Breakfast Included
20% OFF$222.44

$177.95

Includes taxes & fees
Double Room with Two Double Beds - Disability Access - Photo 1
Double Room with Two Double Beds - Disability Access - Photo 2
Double Room with Two Double Beds - Disability Access - Photo 3
Double Room with Two Double Beds - Disability Access - Photo 4
1/4

Double Room with Two Double Beds - Disability Access

This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room 2 Double Beds Accessible (Mobility Transfer Shower)

Non-refundable
Room Only
20% OFF$174.6

$139.68

Includes taxes & fees

Standard Comm Accessible Two Double Room with Transfer Shower

Non-refundable
Breakfast Included
20% OFF$234.59

$187.67

Includes taxes & fees
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) - Photo 1
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) - Photo 2
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) - Photo 3
1/3

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

2 Double Beds300.00-sq-foot room with city views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with satellite channelsFood & Drink - Mini-fridge, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Transfer showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskMicrowave

Standard Room 2 Double Beds Accessible (Mobility)

Non-refundable
Room Only
20% OFF$174.6

$139.68

Includes taxes & fees

Mobility Accessible Two Double Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$234.59

$187.67

Includes taxes & fees
Premium King Room - Photo 1

Premium King Room

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 King Premium

Non-refundable
Room Only
20% OFF$222.44

$177.95

Includes taxes & fees

Guest Reviews

9.1
Exceptional949 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the good location.

Categories

Cleanliness8.1
Service9.6
Location9.6
Room Quality8.6
Amenities9.6
Value for Money8.6
Food and Beverage9.1
Overall Experience9.6

Select topics to read reviews

L
LindausUS
Verified booking
extended_group
Standard Room
Stayed in Jan 23, 2026

"Exceptional"

10.0
Helpful?
B
BeverlyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Will not stay here again."

5.0

Room was clean and comfortable. Staff was friendly and helpful.

When I booked this hotel it promoted breakfast was included. Breakfast was not included. Restaurant on site is way over priced. This hotel is hard to get to especially when construction was going on at the time. You have to pay for parking. For never being in downtown Knoxville this was a surprise to me. Will not stay here again.

Helpful?
R
RitausUS
Verified booking
extended_group
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

9.0

The place was very clean and comfortable. Location was excellent, we walked to every restaurant that we ate at.. The only thing was the noise of downtown, a train,construction close by. several roads close to make it difficult to get around.But overall it was a great trip and when we come back to knoxville we will stay there again because it's so convenient. Staff was absolutely fabulous, friendly,courteous ,so helpful.

The downtown noise but we know that you can't do anything about that.

Helpful?
B
BarbiusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"We will make this our place to stay when we visit our daughter."

10.0

Clean. Staff friendly. Easy check in. Great parking. Natalie went above and beyond to help with forgotten toothbrush and razor. Also had leak in shower while I was out and we were given a free upgrade and housekeeping staff is on point.

Clean. Great location in regards to the UT campus. And also the market square was great. The pool was clean and exercise rooms were nice.

Helpful?
R
RethausUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"I would definitely stay there again. It's located in the heart of downtown Knoxville"

9.0

Everything was great. The room was clean and we slept very peaceful.

The breakfast was over priced for the buffet.

Helpful?
L
LanceusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"I will always remember this stay, it was very memorable."

10.0

the service and the staff were exceptional, I felt welcome from the moment we drove into the property.

my only complaint was the buffet, but that was a choice I made, I don't generally order from buffet

Helpful?
G
GeraldusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
S
SamanthausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
J
JanetusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
M
MelissausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
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