Townhouse Garden Inn & Suites San Antonio I 35

Muy mal servicio, el cuarto que nos dieron primero no encendia la luz, no tenia energía. Después nos dan otro y muy sucio, habia cucarachas y las almoadas con manchas

Seems like most of the people there work and live there. Don’t really seem to care a whole lot about cleaning up the place. They do there best. For what’s it’s worth it’s better than any other places in San Antonio for the price.

It smelled really bad but you get what you paid for

This place needs a complete overhaul. Smoke smell and stains on ceiling. Cigarette burm in sheets. Dirty baseboards. Possibly mold. I'm not even sure the outlet in the bathroom can function. 24 hour coffee station not stocked and I'm nit sure the creamer would help... it was thick like molasses. It was too late in the night to even change things I was too tired.

First off the whole place is under construction. Very used and under construction. I couldn't get things to work in the room and instead of going downstairs to complain. I deemed it was much safer to stay put and accept the broken shower and television. I know its only 100 dollars but you get what you pay for.

Roaches

Don’t know how La Quinta allows this hotel to use their name. A pice of the mirror missing, walls with scratches and smelled like dog. Noisy room and noisy neighbors, guess because of the area.

Staff bent over backwards to help in all that was needed. The property itself was in extreme physical deterioration not because lack of maintenance but because of patching instead of replacement. Toilets hardly flushed but did very weekly. Everything needed complete replacement not repair. Everything appeared original from 500 years ago that the place was built. Also this is not a hotel but rather a cheap rundown motel. Again I want to compliment all of the staff who were always willing to help in everything without excuses or attitude. They were extremely helpful and accommodating.

The staff was very friendly, and they were the only reason I gave a higher rating. One of the lamps was not working in my room, and the room was too dim for my liking. I dealt with it since I was there one night and left early the next morning.

Location