Spark by Hilton Denver Tech Center Greenwood Village

The staff is horrible. I asked to extend my reservation and the night worker said she couldn’t because she was “locked out” of the system because they were getting close to being full. I said I wanted to extend my reservation and she said to wait until the morning to talk to the manager. Expressed concern that it was going to be full. If I waited until the morning, she said it was not a problem. I spoke to the manager at 7 AM the next morning and she said they were sold out and would not extend my reservation. I said your staff advised me to wait to talk to you before extending and now that I followed the advice of your staff, I cannot extend the reservation. She did not care. Very poor attitude.

Has a nice view along with a gym for great exercise.

The fruit was the only thing we could eat. The coffee was good and maintained all day. Nice there was a microwave

Hot water was minimal -- 1 or 2 minutes. Not able to take a shower unless you wanted a cool one Our room did not have an ice bucket, only one cup for the bathroom, No extra toilet paper.

Easy to get to and comfy bed

No clock in room. No coffee maker in room. Coffee down stairs was full of grounds. Lots of renovations going on.

The staff was great, as always. And the location is perfect.

The room was not clean. I found bugs, hair, dirt, and stains all over the place. The room had a funny smell. Which is crazy, because the first room I had there was perfect. It smelled good, comfortable, and it looked good. I've been to this hotel about four times. And the rooms have gotten worse each, and every time.

I feel that our room could of have been vacuumed beforehand

Sydney at the front desk made my stay at this hotel wonderful and is the reason why I'm giving 5 stars despite the loud construction occurring at the hotel. She was incredibly helpful to me and I commend her for staying completely professional and kind to the many disgruntled guests that were being honestly quite cruel to her. The construction wasn't her fault or her choice, and I can't imagine having to come to work to essentially act as a punching bag for a situation completely out of your control. I checked out early from my reservation because of the loud sounds as i'm sure many guests were doing as well, but she kept complete composure and dealt with unhappy guests while exhibiting impeccable conduct. People sometimes don't understand there is only so much you can do, especially when a manager is offsite. Thank you for being helpful, nobody gets paid enough to be yelled at by strangers and I appreciate you.