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8.5 / 10 Guest Rating

City Express By Marriott Shepherdsville Louisville

362 Brenton Way, Shepherdsville, us

City Express By Marriott Shepherdsville Louisville - main view

About the Property

Convenient Location and Amenities
The Best Western Louisville South - Shepherdsville, located in Shepherdsville, Kentucky, offers a comfortable stay with free Wi-Fi, an outdoor pool, and a hot tub. Only 14 miles from Churchill Downs, the hotel provides rooms equipped with a microwave, refrigerator, cable TV, work desk, and a coffee maker for your convenience.

Relaxing Outdoor and Fitness Facilities
Enjoy a refreshing dip in the outdoor pool or unwind in the hot tub. Stay active at the on-site fitness facility during your stay at the Best Western Louisville South - Shepherdsville.

Additional Offerings
Indulge in complimentary coffee at the lobby, make use of the on-site laundry facilities, and savor a barbecue with the available grills at the hotel. Experience a pleasant stay with us and book now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent654 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good value for money.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience8.7

Select topics to read reviews

L
LarrybbwadmirerGREENSBURG, PENNSYLVANIA
Verified booking
Couples
Standard Room
Stayed in May 29, 2026

"This former Best Western is bug infested manager still has not gotten back to me"

2.0

We stayed here last year and it was Best Western Louisville South. It's now transitioning to city express Louisville Shepherdsville. Since it's in conversion the current Best Western Staff does not seem to care about it. Room 315 was infested with ants they moved us to room 303 which had a dead bee bug and still some live ants. Water was off for a whole 1st morning. Morning of checkout no hot water at all. Transitional manager Amanda was supposed to call me back and hopefully refund us for this buggy stay. Has not happened. Used to be a solid Best Western but as it transitions to City Express by Marriott not so good

Helpful?
J
JaniceusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0

Breakfast was good. I liked the special coffee machinge.

Helpful?
S
StevenusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
T
TommyusUS
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
D
DeyasminusUS
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
A
ArthurusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
A
AmyusUS
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Excellent"

8.0
Helpful?
J
JohnsonusUS
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Disatisfying"

1.0

Everything was great other then the receptionist.

Your receptionist gave out personal information to random stranger, and I was not to thrilled about someone beating on my room door at 4 in the morning.

Helpful?
T
TammyusUS
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"This is the 3rd time we have stayed at this hotel. Staff is always nice. Lot is always clean"

10.0
Helpful?
K
KurtusUS
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0
Helpful?
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