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8.5 / 10 Guest Rating

City Express By Marriott Shepherdsville Louisville

362 Brenton Way, Shepherdsville, us

City Express By Marriott Shepherdsville Louisville - main view

About the Property

Convenient Location and Amenities
The Best Western Louisville South - Shepherdsville, located in Shepherdsville, Kentucky, offers a comfortable stay with free Wi-Fi, an outdoor pool, and a hot tub. Only 14 miles from Churchill Downs, the hotel provides rooms equipped with a microwave, refrigerator, cable TV, work desk, and a coffee maker for your convenience.

Relaxing Outdoor and Fitness Facilities
Enjoy a refreshing dip in the outdoor pool or unwind in the hot tub. Stay active at the on-site fitness facility during your stay at the Best Western Louisville South - Shepherdsville.

Additional Offerings
Indulge in complimentary coffee at the lobby, make use of the on-site laundry facilities, and savor a barbecue with the available grills at the hotel. Experience a pleasant stay with us and book now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent657 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good value for money.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.7
Value for Money9.2
Food and Beverage8.2
Overall Experience8.7

Select topics to read reviews

J
JonesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
L
LarryusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Done with this chain."

1.0

Quiet area, seemed safe.

Shower drain did not drain. No wifi.

Helpful?
C
CamilousUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Not pleasant at all"

5.0

Location

The front desk attendant, they have to improve on costumer service and been more polite.

Helpful?
C
CraigusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Good value, just needed a place to sleep for a night."

8.0

Breakfast was good, bed comfortable. Air quality good.

Room could use some work. Tiles were peeling up in Bathroom. Toilet made a dripping sound. Water pressure in shower was so so. Gym was out of commission.

Helpful?
M
MadalinusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"It was okay, but we will be calling before coming back to make sure both issues have been solved."

7.0

Breakfast was good. Close to many places that you could walk to get something to eat. Very clean landscaping.

The ice machine was out and the wifi was not working so you could not connect the TV. The mattress was very firm.

Helpful?
A
ANGELAusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Good"

6.0
Helpful?
S
ShannonusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"It was pleasant had problems with tv"

6.0
Helpful?
R
RosemarieusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Good"

1.0

Location was great

The people in the room on the floor above us made noise until 2 am

Helpful?
C
ChelseausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

Everyone is friendly

The bathroom was dirty, in the room. The floorboards were popping up by the tub from water damage.

Helpful?
T
TerrausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"We were there for Louder Than Life and had a great time."

10.0

Clean room, comfortable bed, our stay was great!

Helpful?
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