Comfort Inn & Suites Prince George - Fort Lee

Locks coming in the property from outdoors didn’t work. So you had to use the main entrance no matter where your room was. Door in from pool wasn’t accessible by key either. People were propping outside doors open for easy entry. Very hot letting the ac out, not safe either.

The room was nice and staff ok but I’m really disappointed in the staff not being able to Accommodate me I checked in at8:30 pm and checked out at 1:30 am and had already paid for a 2 day stay, the staff on both the hotel and Expedia were not able to reduce the days or even reduce the room from a suite to a regular room so I threw away 200 that as a mother of 5 I do not have. There needs to be better communication between the hotel and staff of Expedia when it comes to changing reservations!

First, the woman that checked us in what wonderful. Very professional, speedy, and friendly!! However, I think there were other employees, but I couldnt tell if they were vagrants hanging around or if they were employees just chilln. Roaches, vomit, ants in our room, 1 towel for guests, , pool closed and not likely very clean anyway, no lightbulbs or broken lights, and I think the elevator was 4 or 5 months past inspection date. Very odd hotel like lots of comfort inns. This one was especially "interesting".

Was great

Hotels .com did well getting my refund, however this hotel should be removed from their list as an available hotel. I fully paid for 3 rooms and notified them of my late arrival 3x's. No rooms were available and no one was attending the front desk for hours.

Our room was very clean. Recently updated. The bed was comfortable. Only little issue was the couch was super hard and not very comfortable to sit on.

I love it

The staff was friendly, location was close to various things, restaurants, stores ant sites to visit.

My room had AC that didn't work, the toilet was clogged, garbage can in the room was full from the previous guest, and all vending machines and amenities in the hotel were left open and empty during my stay. I went to the desk to ask about the issues and no one was there. Not a good impression at all.

Great experience no complaints at all