Fairfield Inn & Suites by Marriott Chicago Naperville

Manager is satanic criminal. I will press charges

The hotel was clean and the staff were friendly and welcoming. The beds were large and comfortable. The breakfast choices were good and plentiful. Having the use of the pool was a lovely addition. It was well placed to access Naperville and not too far from Chicago itself. We would stay again!

Upon check-in, our room had a horrible smell coming from the air condition when we first opened the door to the room it smelled like marijuana then the horrible strong odor like some kind of smell reducer possibly Ozium which is toxic.. was so strong I could not stand it was waking me up, giving me a headache could hardly breath. Call the front desk and asked for a new room said they couldn’t do it. I went out to sleep in the car. Then the night manager came out found me in the car said he got me a different room, which was wonderful after that, but that was at four in the morning, so didn’t get much sleep. My lungs were burning in the morning and coughing a lot. My boyfriend was suffering from a headache, which lasted for two days and I’m still coughing days later..

This was my first Chicago trip with my friends. We went to see Lalapllosa everything went great at the hotel. Check-in was amazing me and my friend can’t wait to go back to Chicago again and stay at the same hotel.

We very much like the location and the outstanding breakfast that comes with the room

I did not appreciate getting woken up at 10:45 PM with somebody trying to break into my room, which happened to be a member of your staff who had given the wrong room number to a guest that had just arrived

The bed linen was stained with what appeared to be urine. Very unsanitary and I questioned the overall cleanliness of the hotel. Also, the refrigerator needed to be defrosted which limited the ability to store leftovers.

Everyone was great!!!!

Hotel staff was nice and inviting. The pool is right next to the front desk on main level, breakfast was good, we just stayed one night but overall enjoyed the place. Some areas of hotel could use some tlc paint wise but place seemed clean. Common areas were VERY warm. Bed was firm. Bathrooms were nice but make sure you grab a handicap room if needed because although walk in shower - they were not very wide when inside.

We like the place, maybe just an up grade the breakfast menu.