Hotel Duval, Autograph Collection

The Valet guys were super friendly both dropping off and for picking up. It was just a one night stay

The property is old and dated, room phone didn’t work, world’s smallest bathroom that didn’t feel clean and could really use new beds.

Great location!!

Location and staff were very nice

Room was not clean, facilities seemed and looked worn, dated and dirty. Floors ( carpet ) were dirty and had leftover items from previous guests( dirty rag and some kind of cookie) Shower in bathroom was in bad shape with black hairs covering the drain. Toilet seat was worn and discolored and stained. Smell of marijuana permeated throughout hallway. Noise from outside traffic and a/c was loud and disruptive. Room was not serviced except for new towels. Bed was not made. Not the standard for an Autograph Collection Marriott Hotel. Definitely not worth $750 night.

Great location. Valet parking was very efficient.

Our shower didn’t work well. It either lacked water all together or had no hot water at times. The beds are short. I’m 6’2” and my feet hang off the beds. Service at the restaurant was very slow.

Room was very clean and comfortable. Hotel was easily walkable to city sights

Nothing

Nothing- worst hotel experience in my whole life.

Bed bugs was the initial problem but what’s worse is the way this issue has been handled by staff. It has now escalated over the last three days because of their negligence.

Everything

N/a

The privacy

It was close to the road and that made it noisy on the side by the road

Love it and it’s a must I. Come stay again 10/10

Everything was just right