The Lakefront Anchorage

Mattias was so helpful in the front. Best lodging in anchorage! Large rooms, clean, great view of the lake. For value and luxury. This place can’t be beat close to airport too. Would stay again!

Whilst the hotel room was looking a bit old and tired it was functional and comfortable. However despite the staff working hard we were disappointed with the poor service and sub standard food served in the bar area. We had to wait over 1 1/2 hours to get our food and this was after the waitress had to check the order. When it arrived the roll was dry and salmon overcooked. Upon asking for the bill it failed to arrive in a timely manner and eventually we had to go to reception and ask for it to be put on our room. Very disappointing

I booked the reservation through a travel site. I was aware that it was a 'no refund for cancellation' booking. However, a few days later, we changed our dates by a day and ADDED an additional night. They refused to cancel the original booking. Even the travel site tried contact them, but they refused. Oh well, I am out $200 bucks. I wish I could say that the stay made up for it. Rude desk staff (Chris?) terrible service in the bar and restaurant and the food was unpleasant. Breakfast both days was a buffet style like you get at Holiday Inn Express. They said the Chef didn't show up for work (both days) so we couldn't order off the menu. Dinner was in the bar. My Reuben came soggy and was flavorless. My sons order was completely wrong. The bartender tried to charge me for a double scotch when I ordered a single. She mixed up a bunch of orders and charged me for drinks we did not order. This place needs an overhaul from top to bottom. My family refers to this hotel as the "Crusty Carpet Inn".

Room was comfortable and clean

View

Chambre spacieuse. Lit très confortable. Très grande télévision.

Système d'aération/chauffage bruyant. Nous l'avons éteint pour la nuit.

Location to airport

Furniture was a nit dated and worn

Convenient, close to the airport. Staff very friendly. Large clean beds. Reception area a must see!

Nothing

i was not charged the rate from online, i was charged the walk in rate, nobody had the authority to change it. I had to leave to get on a plane. i wont be staying there. its not worth $273 a night, on top of a $20 breakfast

the 1 front desk person did not have the authority to fix my bill