Hotel ZOO

We chose the hotel for its closeness to the Centennial Hall (Hala Stulecia) where we were attending an event. The hall is less than a ten-minute walk away. On our first evening we ate in the hotel restaurant (named Jungle). This closes at 9pm (many more-central Wrocław eating places close at 10pm) but they served us meals when we showed up at the restaurant just before 8.30pm. Breakfast is provided in the restaurant too, but a very convenient supermarket in the ground floor of the building can be used for simple provision. We had a superior room on the first floor with a balcony area on the first floor. The balcony shares the outside area with that of the restaurant but is screened off with planters. The room itself and the bathroom were both large. Rather strangely, there was no dedicated wardrobe area to hang clothes (just a few small shelves outside the bathroom) despite there being plenty of space. There was room to bring in the two chairs and the round table from the balcony if the weather was to cold to be outside. Wifi was provided individually by room via the television and was perfectly adequate for web browsing and Youtube. Idiosyncratically, if you leave the television on the channel which tells you the Wifi details the television will switch itseld off after a while. For an uninterrupted connection you need to tune to another channel. The channels themselves contained hardly any content in English, although Polish-subtitled ancient movies were available.

The idea to just service rooms when asked for is a good one. Unfortunately it didn't work properly and rooms weren't serviced even after a request on a couple of occasions

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Bardzo dobra lokalizacja dla zwiedzających zoo, w hotelu działa bardzo dobra restauracja tajska- godna polecenia, hotel zadbany z dobrą obsługą.

Très bien situé pour visiter le zoo et le jardin botanique… à ne surtout loupé en cette saison.

I very like the unique room decoration and the whole zoo vibes in this property, the cleaning team does amazing job keeping the bathrooms sparkling clean! Nothing to complain after my stay at this hotel. Well done ZOO hotel!!!

Hotel was ok. Noisy above my bed + light would go on everytime I would turn in my bed because of a move detector in the entrance of my room. Room was clear and location was great. Very will priced

Nice stay, good location, nice service. Thank you!

ZOO is a nice property and well located for the Zoo and Centennial Hall, also east trams into town. The room was lovely, we had a balcony which was well proportioned. All good. But there were some annoying things that let ZOO down. 1. Internet access works only when the TV is turned on which was beyond annoying. 2. Only local TV and nothing in English, not even an international news channel. 3. Despite the fact it was obvious our room was ready, they were very stringent of a 3pm check-in, we arrived at 1pm. The clerk checking us in was about to give us our room and her colleague with glasses blocked her and said we needed to wait until 15:00. 4. They have no locked room for baggage. They were kind enough to let us put out bags behind the front desk but that did leave them on display and easy access for others if the clerk was helping someone else. 5. While efficient the staff were generally not very warm and my Polish colleague had to take over as English was poor. All of these were little annoyances that could be easily solved and improve what otherwise would be a lovely stay.

Hotel w porzadku. Natomiast ściany z papieru i powietrza. Słuchać przez nie wszystkie odgłosy.