Extend-a-Suites - Extended Stay, I-40 Amarillo West

Great staff!

Needs updates

I recommend not to stay very dirty

The staff was very rude

The manager was extemely rude, yelling and cussing at us. Accused our dog of barking all night when I literally went to the front desk while the other rooms dog was barking for an hour straight and they didnt care. We paid for a week and didnt damage the room and got none of our money back. And their night clerk sleeps all night and acts like its a bother when you wake him up for something. I would highly recommend not staying here! I will be reporting this to the BBB.

The manager, i dont even know how she got her job! She blamed us for our dog barking even though we proved it was coming from another room, barged in our room yelling at us and being completely unprofessional and than kicked us out without refunding any of our $500 we paid to stay there, even though there was no damage to the room. Than the property was unsafe due to them renovating the top floor. I will be reporting this place and i see why they dont do much business

The stay was ok. The bed was clearly needing to be replaced. I could feel the springs. And the bathroom had a very dim light so I had to keep the door open to see. Other than that, I didn't have any issues.

Was mostly unfinished. Front desk was unattended for over 20 minutes while desk clerk was somewhere else?

Close to highway for a overnight stay

Lots of rat poison on the ground. They charge $10 an animal but didn’t mention anything about the use of open poison tablets. Thankfully I think I found them all before my girlfriend’s cat did. Check behind the tvs, especially for the little kiddos too. They seem to find everything and this could be a horrendous disaster if a child found one.