Quality Inn & Suites Brownsburg - Indianapolis West

Bed was comfortable

Paid for whirlpool room and the tub was moldy and the water turned brown so I couldn’t use it

Breakfast was fine - several choices and hot/cold as applicable.

We were upstairs with no elevator - which wasn't clear on the website. I chose it so my young grandchildren could swim after a day at the Zoo. We arrived, very hot and ready to swim and were told the pool wasn't open - and might not be all evening. I let them know that was the only reason we chose it, but it was something about chemicals. They did call later when it was open, but we had another event scheduled and couldn't swim until 7 - and the pool closed at 8. The next day we were told it was closed again so we ate breakfast and left. It was a very disappointing stay, and will not be repeated.

Easy to get to the hotel, the room was very clean, and the beds were comfortable. And the free breakfast was very good

Breakfast was good. Liked the jacuzzi tub.

Weird smell in the room and hallway. Bathroom door has seen better days lol.

Breakfast was ok; had eggs and sausage. Ice machine worked well.

No fresh fruit at breakfast. No elevator and we weren’t asked if had a preferred floor so had to haul our bags up stairs. Shampoo and conditioner squeeze bottles in shower were disgustingly dirty and conditioner was empty.

It was okay, nothing great

Not much of a selection for me

Location close to I74.

Horrible stay! We chose this hotel because of the good reviews and location. It did not match the reviews at all! The check-in staff looked like it was a burden to get off his chair and never smiled and gave one-word grumbled answers. The bed was so hard, we might as well have slept on the floor. The bathroom had a hole in the ceiling and mold around the tub. The neighboring room had a huge crowd who were very loud and partying all night long. We could not possibly sleep and so just ended up leaving in the night, thus, not getting our full stay, not getting sleep before a very long drive, and not getting their breakfast! The staff only asked the group to quiet down but did nothing to enforce it. We travel a lot and by far this was our worst hotel experience! Do not stay here!