Quality Inn & Suites Gibsonia - Pittsburgh North

Vent above vanity was extremely dirty. Very obvious. 10 seconds with a vacuum.

Breakfast not much there. Went down for coffee and tea and said to come back in half hour not made yet

Toilet seat in bathroom did not fit. Slid around and I was afraid I was going to get pinched. Left note for housekeeping

Did not partake

Property has not been updated in a very long time. Could benefit from a thorough cleaning.

breakfast was skimpy cups were plastic for hot beverages and WAY too small choices were bread and small packaged muffins milk was warm location next to eat and park and sheetz very close very close to interstate ice machine access

breakfast pillows were worn extra blankets --the bedspread was VERY thin the front desk staff was at check in and when added a night--very apathetic and not helpful to look to see how they could help save me by staying an extra night--I almost didnt because of this also i had told them i no longer needed a double and to move rooms but they would not -which would have saved me money

The location was close to everything.

The mattresses were not comfortable.

The rooms were dirty, the staff were unprofessional and the staff repeatedly charged my card on file until he no longer could and refused to give me a refund or let me speak to a manager

Paid for a two night stay as I was planning to stay out of town for my sisters wedding. Man at the desk said it didn’t go through even though it said approved. I asked for him to check because it said approved. He clicked on his computer for a few minutes and said I was all good. After check in I left to get some food AND CLEANING PRODUCTS TO CLEAN THE DIRTY ROOM MYSELF for the weekend and my card declined. I had all of my money taken from my account asides for 10$. I went to show the employee that checked me and ask him about the charges and he instantly began shaking and calling the cops. He never asked to see the charges and refused to call his manager. The police came drove around the lot and did not even stop to speak to anyone! We did not even stay one night and I had to wait for my bank to get my money back through a dispute which took almost a week, even though he stated he put my refund in. This was completely unacceptable. The rooms are already ridiculously priced and not even clean!

The fact its right next to the turnpike