Imperial Hotel Blackpool

Breakfast.

I don't really want to waste anymore time on this property... The housekeeping really needs an overhaul... Front desk desperately short staffed, as having to deal with many people's disappointments ...

This hotel is a very nice, staff friendly. Rooms clean and nice size, with sea view. Little run down, but this adds to the character. Bar staff miserable, but Ive been served by worse. Overall good value for money.

It is clear that this was once a fabulous hotel. It is still nice but it is clearly dated, The travel and hospitality businesses have seen a vast change in recent years. Hotel competition has always been high in Blackpool, but the whole town leans on its former heyday. So many boarded up shops, pubs and other businesses (as all towns have) but Blackpool has a huge quantity of hotels, guest houses and B&Bs, Yes, even some of those in the North Shore area are boarded up as it seems supply may exceed demand. The net effect is that, while once the hotel may have catered to heads of state and Hollywood glamour figures, it seems these days it attracts mainly pensioner coach parties and conferences. With so much competition in those marketplaces, it is surprisingly inexpensive, at least for the accommodation alone, but the downside of that is the impression is there is not enough money coming in for upkeep and maintenance. This is a catch 22 as it is marketed heavily on what it used to be while it is declining all around it. The grandeur is fading rapidly, with very visible wear on carpets, decor and furniture. It is definitely a big place, with a nice bar and reasonable food, with entertainment provided, but its glory days are far behind it. The rooms are nothing special unless you opt for an expensive suite. It is also a fair walk into town and to North station, although there is a tram stop right opposite. For the price, very good value indeed, but there is good value all over town. Just don't fall for the hype.

Loved the history of the building staff were incredibly friendly while remaining respectful and professional. Breakfast had a great variety to choose from and tasted very nice was a self serve buffet for full English but also cereals toast and pastries to choose from self serve hot and cold drinks

Room was very dated and not exactly the cleanest my husband dropped something and as he reached down to pick it up found a used dental floss stick on the floor which in my opinion a cleaner should not have missed had room been cleaned properly. Pillows were extremely hard and lumpy. Tv worked first night but second night just showed no signal and couldn’t get anything on it at all

Just stayed here for 2 nights sat and Sunday, What a beautiful hotel, lots of history, great facilities, friendly staff and spotlessly clean, we did upgrade to a superior room with sea view which was fantastic, the breakfast was lovely plenty of choice and all freshly cooked,The location is perfect by the north pier 15 min walk to the tower but tram stops right outside if walking is a struggle, there is a lovely bar and terrace outside to enjoy if the sun is shining, Would recommend to anyone and will be definitely be going back 👍👍👍

nothing

The bed was comfortable

The hotel was dirty, the room had jam on curtains, hair everywhere , all over not clean, breakfast queues were huge and we never got chance to eat, the window didn't open at all to allow fresh air Paying for parking The shower was not powerful enough Had to purchase a further bed (my own fault) but daughters pull out bed wasn't clean