Quality Inn & Suites Richardson-Dallas

Nothing

No vent. No elevator. No good aminities

Outside the room looking good

Inside the room nasty bugs everywhere mold in the bathroom

Drugs and meth/crack pipe were found in the room. It was reported to the manger on duty and 2 and half hours later no on showed to remove it. We had to grab it with tissue paper and take it down stairs to the front desk were the manager behind the desk was very rude and would not offer his name. He instantly stated he will not give an discount (without me asking for one) and stated he will switch the rooms and that is it. I asked for someone over him, he stated there s no one. I asked for corporates number and he refused to give it. He was very rude and stated he doesn't know why I need the number to corporate and then stated for me to call Choice. I asked for that number and he told me to google it. I advised I will find the corporate number or reach out to choice hotels and report this issue. He then called for house keeping and began to scold the poor lady who had no idea what was happening. I understand it is not a best quality hotel but the service and front desk attendee is beyond unprofessional and had a very nasty attitude, even at check in he was annoyed and tossed my ID and debit card to me instead of I'm my hand the way I gave it to him. He was very short tempered and agitated.

nothing

roaches