Hilton Greenville

The hotel and staff were all fine. My problem has to do with being charged twice as there is some comfy issue between the hotels system and hotels.com. I was told to reach out to hotels.com bc I have a paid receipt from the for $124.00 but the desk at check out made me pay another $101.82 and now I need to call the hotel again, so I did and they told me they can’t help me. I have paid for my room twice and cannot get a refund from anyone. Beyond frustrated.

Nice room and clean and the staff very friendly.

Great place

The room was beautiful a few things needed slight repair but wasn't a big deal. The double window in the corner room very nice. Beautiful Hotel.

Totally not paying for parking!! I disagree with charging your customers daily to park. On checking in we should be given a pass for our vehicle windows not to have to pay more money. Breakfast really should have been given to customers not there again having to pay for.

Amazing

Very nice

Very helpful and assertive staff. I stayed here following a very bad domestic assault and the staff took very good care of me

The water in shower temp was scolding hot even the cold water was hot!! I thought I was going to have 3rd degree burns but this stay was better than the last stay here! Also no microwaves in the room which was weird it’s a safe in the area where fridge is !! But other than that staff always friendly !!

I paid extra for a corner room and was placed on the 7th floor. I checked in around 10pm and asked for a late check out and was denied. I entered the room and my name was misspelled on the TV, there was also a loud rattling sound coming from the AC unit that never stopped while on. I received a text from the hotel with my name spelled wrong asking if I needed anything, I replied that my name was wrong and provided the correct spelling. The only response I got was "ok" and the spelling was never changed. Then I noticed how loud the room was from automobile noise and sirens outside, it was loud with no option for peace and quiet, playing background the whole time helped. The soap holder in the shower was broken, there was a stain on carpet in the middle of the room, and the mini fridge was loud when running and had to be unplugged. I checked out at their time and there was no one near by trying to get into the room, an extra hour before check out would have made a big difference for.me on such a short stay. I won't be returning.