Renaissance Newport Beach Hotel

Excellent service and welcoming smiles curbside and front desk! Clean rooms and very attentive room attendants too! The hotel grounds are beautiful and maintained. The workout room is well appointed and clean. We would have loved a place to enjoy the World Cup in the bar area. Seating area needed to be double the size :) The pool, pool service, pool and hot tub water quality gets a fail. Hire a professional pool operator before Cal/OHSA fines you or shuts your pool area down.

Marriott Bonvoy. The pool is always a big part of our hotel stays anywhere. This was sadly something we were unable to enjoy during our week long stay here. Pool Bar service/ drinks were horrible!!! No bartender! No blended drinks or fruit. Expensive! Tipped Brittany well because she had to serve, as she repeatedly had to respond to not just us, but to ALL of the hotel guests,” …unfortunately we don’t have…” seriously?? No Lemon or lime even for our beer? Epic fail! That’s just bad management Bonvoy Marriott! It was, and is, WORLD CUP SOCCER! Very disappointing they didn’t step it up /: Put a TV outside by pool area and keep up on your pool chemicals/ balance!

The renaissance was spacious and beautiful

"I am disappointed that the inclusion of breakfast was not mentioned during my check-in process. Having to proactively ask for vouchers for an amenity already included in my booking is poor customer service. This information should be standardly provided to all guests at arrival."

Rooms were clean and spacious, hotel had lots of amenities.

Pool could have been cleaner (hair and bugs floating in it). Cabana prices were too high, especially given that service staff were only available on Fridays and Saturdays. Parking cost is outrageous, won't be returning due to the extreme level of additional fees, including WiFi! Insane to charge guests for WiFi given the price of the stay itself. It was also a pain to go back and forth between the parking lot garage and our hotel, so we only left when we needed to. Our room also didn't have a microwave which was really disappointing, and the water pressure was very poor. We checked in late on Friday night and the staff member seemed frustrated that the system deleted our booking and he had to re-key it all in. Wasn't super nice or friendly when we arrived, but other staff members were throughout the duration of our stay. There also weren't too many places within walking distance.

Great atmosphere. Lots of energy in the lobby with the World Cup lounge, restaurant. A nice gym with plenty of equipment and views of the pool. Nice pool. Rooms were clean and big with comfortable beds.

Nothing. It's a great hotel!

Very nice!

No gluten free vegan options for food!

Good

the location was greate

The parking rate was too high. when guest stay at hotel the parking should be free for the guests

Ease of checking. Pool and spa.