Red Roof Inn Austin - Round Rock

There was no breakfast, no in room coffee and no lobby coffee at 7:30 am. The flooring in the room was coming up and apart. The floor tile in the bathroom was broke and poorly patched, the vanity sink drained very slow to almost clogged and the shower head flow was very restricted. The counter was not concerned for the guests comfort or concerns.

Location was good.

Staff was not friendly or accommodating. Water was dripping constantly on the toilet. So instead of giving us a different room. They gave us access to another room to use the bathroom which had no air and completely inconvenient to say the least. I have never had this kind of experience and have no intention of ever returning.

Everything was what I expected.

Again booked a room that was wheel chair accessible and it was already rented out before we got there.

Rooms were horrible & no breakfast like stated when I reserved the room. I had paid for a 2 bed they initially put me in a one bed room. I asked for my money back and they put me in a two bed room which was fine. There was supposed to be breakfast. There was none offered. The rooms were in horrible shape. The staff was horrible. I will never go back red roof and never again.

The location was okay.

The room floor was sticky, found spider in bed, and had someone's hair all over the comforter. I slept without covers on the bed because of this situation. The fitted sheet was clean and hairless since I used the flat sheet to remove the comforter and bed spread. The shower was not clean. Slept with light on to check for critters and insects. Didn't get that much sleep. I will not be staying here again. Years ago, Red Roof was a lot better.

Room was very nice

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