Sheraton Tucson Hotel & Suites

The beds were okay but to soft the pillows had no support and felt so thin. The bathroom door didn’t lock and paying for internet was a negative for us.

Food was terrible not enough options and cold eggs

Ery clean and well appointed. Don’t use styrofoam in the breakfast bar. Coffee is good! Nice hot breakfast. Dining available on site. Great location.

Excellent property

Pool closed at 9:00 where every other pools are open till 10:00

The staff were very nice and helpful. The included breakfast was surprisingly good. The pool was nice.

The hotel was under construction and it was difficult to reach the lobby directly from your room - you would have to go through the restaurant when it was open to reach the front lobby. If the restaurant was closed, you would have to go outside then reenter to the front to the lobby. The hotel security was completely lacking and the entrances seemed unsafe - I also did not see security cameras anywhere from our north entrance from the parking lot. The hallways were very dimly lit and the carpet in the hallways look old and dirty. None of the metal doors leading to hallways where the rooms were closed properly, so another reason to question the security of the hotel. The furnishing in our room were nice and modern but the room carpet was old, stained and dingy - I was afraid to walk barefoot on it.

It was ok. It’s a little dated, but it was clean and in a decent area.

Bar and Pool closes to early

The photos on the page are not the same place. They also list amentities that are not real, such as they say have a spa. The pool towels are disgusting and the hot tub doesn't even bubble, its like sitting in a hot bath with sitll water. There is a very gross odor in the hallways. The room was decent and appears recently remodeled but it wasn't super clean. The only upside was really the staff at the free breakfast were very kind, but it did not negate the terrible buffet. The scrambled eggs tasted like hard boiled eggs. I am kind of in shock this is a Sheraton property.

Clean room and bathroom. Excellent staff.