Las Hadas by Brisas

Las instalaciones

Que al parecer fuman o no sé pero le pusieron químicos de aerosoles anti mosquitos que me generaron alergia y asma, reporte la situation y el pretexto fue que no había más habitaciones y que la recamarera ya se había ido, el olor era tan insoportable que todo el tiempo estuve con la habitación 🛏️ abierta, olía como a gas pimienta.

El mar y la naturaleza. El servicio de todo el personal es muy agradable.

No me agradó que no hay nada de alimento de 5 a 7 de la tarde. Tienen el área de playa y camastros muy sucios. Me pareció desorganizado la manera de reservar la cena porque teníamos que hacer mucha fila. La verdad esperaba una mejor categoría por el precio que yo pagué.

DRINKS

EL PRECIO SI ESTA ELEVADO PARA LA COMIDA QUE DAN, NO ES DE LO MEJOR, EN OTROS HOTELES DE LA ZONA LA COMIDA ESTA MUCHO MEJOR Y PRECIO MAS BARATO

Great little private retreat and architecture , loved the lobby and scents they used

Room floors weren’t properly cleaned upon arrival, there were traces of sand so couldn’t be barefoot in the room. Also while most of the staff was friendly, there were 3 times throughout our stay that made my family feel discriminated against. On the first night while trying to enjoy the fiesta buffet performance, the waiter continuously asked my family member if they were going to pay and how they were going to pay. Mind you no one else at the table was asked this. After being asked several times, my family member paid only to stop being bothered and so she could enjoy the show. The next morning, the waitress at the buffet informed my family member they were out of orange juice and then shortly after we noticed she was serving others this orange juice that they supposedly ran out of. Later that day while enjoying drinks by the pool bar, we decided to go get some quick snacks at the nearby 7eleven and we were tracked down by the staff member to pay our tab when my other family member was still at the pool enjoying drinks on the open tab we didn’t intend to close yet. As a result, I closed out the tab right then and there but it was definitely their loss since we had planned to continue drinking being that we were celebrating a birthday and just wanted to lounge and enjoy a few drinks. Aside from those experiences, we had a great time. it was disappointing/disheartening to see that kind of treatment when we clearly paid just like everyone else who was there that weekend and gave no indication that we were not honest people.

Todo, excelente 👌

Comidas ricas y variadas, buena atención del personal y facilidad de movimiento en los carritos

Baños deteriorados, había insectos en la habitación, el mini bar hace mucho ruido por la noche, no cuenta con espacio para secar la ropa en la habitación