Radisson Hotel Detroit Metro Airport

Carpet needs to be updated in common areas. Curtains need to be reattached to the track in the rooms.

Phones in room not connected to anything..I guess just there for show...tv kept losing signal and not enough towels I'm room for 2 people..had to get extra and had to go get them, after calling on my cellphone...they did not bring them to us...bed so hard it made my hips hurt...not my choice for hotel, should have did what I wanted to do originally and stayed elsewhere

Clean room

Every

I was placed in a room BEHIND the elevators. It was loud with noise from the elevators all night long. The refrigerator also rattled and hummed to an extreme loudness. The room also smelled like was just painted. When I requested to change rooms I was denied because they said I booked through a third party (Hotels.com). Although I paid for three nights I moved to another hotel for nights 2 and 3. I would like Hotels.com/Expedia to get me a refund.

The hot water was not working the staff knew this but didn’t tell me upon checking in. I left upon being told the hot water would not be on until the next day so I checked out and was told I would get a full refund of which I’m still waiting for.

1. one out of the two lightbulbs were out. 2. No TV remote in room-had to go downstairs to get it. 3.Soap and coffee pan had no way to open them. 4. The first room we were assigned and paid $40 to get in early was not made up or cleaned. Had to ask for a different room.

First was given dirty room. Unmade bed, towels on bathroom floor. Got new room. Got up very early for a flight and shower did not work at all had to try to wash at sink. At check out clerk didn’t seem to care. Aweful. Do not stay here even if the price is right.

Only had 1 room ready. Advertised breakfast and did not have any.

They booked me in a room it’s not clean and they switch the room to another one and it’s not clean they switch me to another one the key is not working