Embassy Suites by Hilton Crystal City National Airport

Breakfast is always cold or Luke warm especially the pancakes

Parking. Don’t like parking underground though I know space is at a premium. I think $50 a night is outrageous. It always goes up

Great stay- slightly old but really spacious. Amazing breakfast omelette. Great experience with the concierge! FNU was so helpful. Had to store my baggage a couple of times and he assisted promptly always and with a smile. It’s the little things that make the hotel stays friendly

Fnu went out of his/her way to help with luggage storage and made sure I had the shuttle schedule sorted before I even had to ask. Small things, but they made a real difference. That’s the kind of attentiveness that makes a stay memorable. Highly recommend asking for Fnu if you need anything handled efficiently and with a smile.​​​​​​​​​​​​​​​​

It was lovely stay and great service. Especially FNU was very friendly and helpful.

Hotel location is good, on a walkable distance from the subway station and also from the airport. There are also some coffee and food shops nearby that you can reach by foot. The room is spacious.

The water flow in the bathroom sink and shower is laughable, almost non-existent; washing your face or your hands require a TON of patience and effort. The room is noisy, you can hear the noise from the cars on the streets nearby all the time and you will also hear noise from other guests in the common areas and corridors - it seems like a quite busy hotel and from the room you can hear plenty. No silence at all. Hygiene in the breakfast area is concerning and most of the food options are way too greasy. Overall a disappointing experience.

Great service and amenities. Special attention was appreciated by the housekeeping staff and today Mr. FNU was a great help to my wife and I.

Fnu was very exceptional with his customer service. My stay is for 18 nights and its been a pleasure interacting with him. Not easy finding someone who is genuine with their hospitality. He is a rare breed. I travel frequently and he has been top notch. Promote him. Dont let him get away. My name is Charles Lester and I highly recommend this hotel.

The hotel is easy to find, clean and the staffs are very helpful, especially Fnu, he is so generous and very friendly. Thank you very much for your kind help and service, Fnu. The room is clean and comfortable. Very recommended.

Helen helps me out alot she a great person

We wanted to thank Lola who works in the cafeteria. Our friend was sick and she was so kind and helped her the best she could. I think that everyone who works here could use Lola as an example for others who work here. She didn’t know out friend but she treated her like one. Please give Lola a raise she is so kind and deserves it.