Super 8 by Wyndham Hillsville

The beds were comfortable. The room was clean and quiet. My son loved that he could watch YouTube on the TV.

There is no elevator, so we had to lug our bags up two flights of stairs. They don't run the air conditioner in the hallways so it is very uncomfortable. When we arrived in our room, it was over 80 degrees and very stuffy in there as the air was not turned on. We opened the window to help cool it off and noticed there is no screen on the window and we were on the 3rd floor. If I had small children this would be a cause for concern as it was, it was just strange. Why no screen? They provide large bottles of shampoo and conditioner in the shower attached to the wall, but no soap. One of the bottles was off the wall when we arrived..I made sure to take a picture so I would not be charged for the damage. There is a large bottle of lotion by the bathroom sink, but again...no soap bottle. The one bar of soap that was provided was 1x2 inches. That was for use by the sink and for the shower...for two people. I would think for $250 per night I would get at least a bar of soap for each person booked in the room. There was also a hole in the wall by one of the beds, I took a picture of this as well so I wouldn't be charged...I also told the front desk when I checked out. For the most part it is a decent place to stay. My son and I were comfortable here , we slept well and felt safe....but it just seems they cheap out on a lot. I feel like I should have gotten a bit more $250 per night. I personally would not choose to stay here again. I'll stay where I feel like I'm getting my money's worth.

Location and room was clean.

The demand for a room deposit after checking in that’s separate from booking. We never had to do it before when we stayed. Stayed two nights and was requested both nights different prices by two different office staff members. But it was returned.

Everything and I am expecting a refund because I paid twice. Once on the app and once at the hotel. I used booking.com

Staff was friendly and helpful, bed was comfortable.

Booking.com payment declined and had to repay for the room, still waiting on credit from booking.com. They need to have alternative payments for situations like this and not having the customer to pay for the room twice and having to wait 7-14 days for a refund. Booking.com can immediately charge your card but cannot immediately issue a refund. Will not be using Booking.com again.

Bed

No elevator for downstairs

clean rooms, have fridge and microwave which was good as staying for several days for work and nice friendly staff that made everything easy when I arrived really late and tired

Nothing at all

Everything

I bring my own breakfast

The heater didn’t work and it was cold.