The Mayflower Hotel, Autograph Collection

I want to LOVE this hotel, I really do. Over the past decade, we have come to DC two to three times a year for a week and pretty much always stay at the Mayflower. We love the location and the one-bedrooms are great since we often are working in the room. When our kids tag along, we get a 2-bedroom suite. While we appreciated how the hotel pivoted during COVID and provided coffee self-service in the lobby, we did expected room service to resume. But alas, the hotel continues to only offer CARRY OUT from the bar! For the class of hotel it claims to be, we consider this to be a HUGE drawback. I would like to understand WHY the hotel refuses to deliver food to the rooms? Come on! Get the trays moving again!

We stayed at The Mayflower Hotel in Washington, DC from March 14–17, 2026, and overall, the experience delivered excellent value—especially given the range of perks bundled into the rate. The “Luminous” rate stood out immediately, offering a surprisingly generous package: a welcome gift (including banana bread), daily breakfast credit, a tourist trolley credit, a $17 daily food credit, and even a $10 Uber credit. On top of that, we were upgraded to a suite, which made the stay feel particularly elevated for the price point. The room itself was spacious, clean, and well-lit, with everything functioning as expected. Housekeeping was consistent and responsive—fresh towels and coffee were restocked daily upon request, which added to the sense of attentiveness. Check-in was smooth, with a friendly receptionist and generally welcoming staff, though there was some noticeable variation in training levels among team members. There were a few minor inconveniences worth noting. The lack of a wastebasket under the kitchen sink felt like an oversight, and the mini-fridge placement in the living room rather than the kitchen area was a bit impractical. Additionally, if a food gift is provided, it would make sense to include basic utensils in the room. The thermostat was slightly inconsistent, requiring occasional adjustment to maintain comfort. These issues were relatively minor and didn’t detract significantly from the overall experience. For the price—especially with the included credits and upgrade—the stay was a strong value. The Mayflower remains a solid choice for visitors looking for a comfortable, well-located hotel with meaningful extras.

I got a great rate of about $150/night at this hotel, so I am giving it five stars for the price. If I had paid more, I would give it four. This is a massive old hotel in a very central location. I think the hotel staff are doing a good job keeping such a huge place in very good condition without charging luxury prices. The room was clean and comfortable. It's not a luxury hotel, but that is reflected in the price (at least it was with mine). It's walking distance to both the White House/National Mall area and the 14th Street/Logan Circle area with the best restaurants. Being down the block from the Red Line metro allowed us to have a vacation where we only used public transportation to and from Union Station.

Good location. Rooms are looking tired, overdue for a reno. Staff professionalism is all over the board, from very helpful to an attitude of seething annoyance because you are interrupting them from doing something else.

Beautiful ambiance

Long wait for valet to get car. Room had no views.

We had the most amazing stay here in February. The rooms were super clean and the staff was incredibly helpful. They were there to call us taxis and help with all the million questions we had. The food was great and we just had the best time!

Dinner was delightful!

I always enjoy the Mayflower!

朝食は高かったが美味しかった。また、シャワーの温水の出し方がわからなかったところ、フロントに電話したらすぐに技術者を派遣してくれた。クリスマスシーズンだったので館内の装飾が綺麗だった。ホスピタリティが十分だった。

Proximité lieux touristiques Suite spacieuse

Pas moderne Déco un peu cheap Propreté pas à 100%

Great location, clean and great staff.

I wish the room had a microwave