Quality Inn Hampton - Newport News

Staff was great, Comfortable bed,

The rooms need new carpet and new bathrooms. The carpet smell is horrible.

Was on a fishing trip. Was there just to sleep and shower

reserved a non smoking room.. both beds had cigarette burns in linens.. pillow cases were dirty. ash on floor.. went and told front desk and theu said they would be upnin 10 min.. i was there 4 nights and still waiting when i checked out.. hoise keeping was nowhere to be seen.. 4 nights and not one bed change or room refresh!!! i paid ritz Carlton money and got a crack motel!!!

This room was horrific. We had to go buy our own blankets and pillows to sleep on because the bedding was so disgusting. There was nicotine dripping off the walls. There was dirty toilet paper on the bathroom floor, pubic hair on the nightstand, the toilet was clogged, and it wreaked of cigarette smoke. We didn’t even take our luggage in or take our shoes off. I changed clothes in the car and we only slept in the room for 4 hours. We ended up leaving and going to another hotel for the rest of our trip. The only reason we didn’t leave sooner is because all the hotels in the area were completely full. The hotel staff told us we were “lucky” to have this room and they could have been charging us $1200 for it instead of the $300 we paid. The Health Department should shut this place down.

The staff was very friendly and helpful.

Great stay! Rocky was very hospitable, I would recommend this place to everyone I know!

The hotel is very old and needs tp be upgraded. I would not take my wife or kids there. Breakfast consisted of milk, kid cereal, white bread and bananas -only. No protein meat products, or condements were available. Parking lot need to be cleaned daily. I stayed there beacuse I had to be close to another hotel that was hosting the conference I was attending.

The refrigerator didnt work. No ashtray in smoking room. No cups provided for in room coffie maker. Someone was being verbally and physically abused for hours next door

The Pictures of the lobby is accurate, but the room photos do not match the room I stayed in. I had one jankey lamp, and I am positive I heard gunshots.